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| 01.PR002 Quarterly Management Meetings |
1.1 Prepare
Each Director/Manager is to prepare a narrative and supporting documents in advance of the meeting for their area of responsibility. |
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2.1 Attendance
All members of the management team are required to attend management meetings. |
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| 01.PR004 Monthly Management Meetings |
1.3 Prepare Draft Operational Improvement Project Overview Document
A Draft Operational Improvement Project Overview Document should be prepared for discussion at the meeting.
Individual project sheets should be updated by the relevant project managers and sent to the Engineering Director for collation prior to the meeting. |
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1.4 Collate Manager KPI Assessments
Gather KPI assessments from each member of the management team. This should be in accordance with the 16 KPIs and corresponding scoring defined in the Operational Improvement Opportunity Register.
Scores should be requested and returned by email from/to the Engineering Director and then tabulated by the Engineering Director prior to the meeting. |
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6.1 Finalize Operational Improvement Overview Document
Project Managers assigned to new improvement projects should prepare project overview slides and submit them for inclusion in the final overview document. |
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| 07.PR005 Supplier Invoices (with/without Purchase Order |
1.1 Receive Invoice (without purchase order)
I/P from:
09.PR001 - Goods in process
07.PR002 - Purchasing - Materials, Equipment or Services
Invoice to be:
stamped with the received date
stamped with the approval stamp and enter details as required
Give invoice next reference number 'yy/xxx' being the current financial year and next sequential number. Write this number on the top right of the invoice.
Enter invoice details in the company accounting system (SAGE)
Pass to relevant departmental Management Team Member for approval
Scan invoice and delivery note into the company accounting system
File invoice in the 'Misc Invoices' folder in the accounts filing cabinet (highest reference number at the top)
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1.5 Approval
Pass to relevant departmental Management Team Member for approval |
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| 08.PR010 Termination of Employment |
1.4 Undertake Exit Interview
An exit interview should be performed with the employee if this is appropriate.
Record exit interview findings in personnel folder. The interview should ideally be performed in a neutral location in a non-confrontational manner.
All reasons for departure should be collected to ensure that improvements can be made to the business if appropriate. |
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| 10.PR006 ISD Risk Management |
4.1 Identify cause of failure
Identify what could be the cause for the failure to happen. |
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4.2 Identify frequency of occurrence
Identify the frequency of the failure occurring (OCC).\ |
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6.1 Prioritize risks
Prioritize the risks by calculating the risk priority number (RPN):
SEV x OCC x DET = RPN
The higher the RPN, the higher a priority the improvement activities will have. |
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8.1 Implement recommended actions
Implement the identified recommended actions to reduce the likelihood of the risk |
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10.1 Update controls and detection
Update the current preventive or mitigation actions to reflect the improvement activities now in place.
The RPN number should now match the post-improvements recalculated RPN number. |
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| 15.PR002 Business Governance |
1.2 Quarterly Management Meeting
Quarterly meeting with the following objectives:
-To ensure that a detailed review of all areas of the business is carried out by the full management team on a quarterly basis |
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1.3 Monthly Management Meeting
Monthly meeting with the following objectives:
-High level review of Operational Improvement Project progress.
-Assess current business performance against current KPIs
-Prioritize current operational improvement opportunity schedule based on revised KPI assessments
-Agree Operational Improvement Project Program for next three months, assign and agree responsibilities. |
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1.4 Monthly Directors' Meetings
Monthly meeting with the following objectives:
-Detailed review of individual Operational Improvement Project progress.
-Detailed review of current Functional Business Unit performance.
-Discuss matters arising; agree and assign actions. |
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