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| 01.PR002 Quarterly Management Meetings |
9.1 A.O.B.
Go around the room and check for any other business |
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9.2 Record Actions
Record any actions as task under the relevant project in ERP. |
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9.3 Log Meeting Note
Log a note in ERP stating that the meeting took place. List the attendees and the start and finish times.
Any supporting documents should be attached to the note. |
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| 01.PR005 Monthly Directors Meetings |
1.2 Prepare
Each Manager is to prepare a narrative and supporting documents in advance of the meeting for their area/areas of responsibility. |
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2.2 Review Relevant Sections
Carry out systematic review of each business area. The relevant sections of the quarterly management meeting process should be used to drive the meeting agenda.
For information only - 01.PR002 Quarterly Management Meeting |
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2.3 A.O.B.
Go around the room and check for any other business |
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2.4 Record Actions
Record any actions as task under the relevant project in ERP. |
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2.5 Log Meeting Note
Log a note in ERP stating that the meeting took place. List the attendees and the start and finish times. Any supporting documents (management accounts etc) should be attached to the meeting note. |
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| 05.PR010 Goods IN |
1.1 Receive Goods into building
Good will arrive into the building. This will usually be at reception.
Goods can be received and initial inspection completed by any staff member and must be taken to reception upon receipt.
Inspect the item in its packaging, if there is any damage to the packaging, take detailed photos and raise this with a manager before acceptance.
Mark the delivery note as 'items received' and sign your name and date. If no delivery note has been received, complete a goods received form.
The Business Services Assistant has all the information available to allow them to categorise the item into one of three possibilities (other staff members can assist if required):
(1) Operational goods:
If goods are for Operations use, these are to be passed to the Storeman along with the delivery note, who will follow this process from section 2.
(2) Non-Operational goods:
If goods are not for the use of Operations, the goods and the delivery note are to remain with the receptionist who will follow this process from section 3.
(3) Personal items:
If the goods are items delivered to the office for personal use, they are to be handed to the recipient and the process ends here. |
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| 13.PR010 Raising a Non-Conformance |
2.1 Perform Analysis
Perform analysis of NC and complete the following within 13.TM012 Non-Compliance Report.
• Type of NC, Report reference number obtained from 13.DC024 Non-Conformance Register,
• any project number associated,
• The severity that the NC will, or could have on the business (Minor, Moderate, Major)
• Originator/raised by details,
• Report Classifications,
• Internal Report including Full details,
• list of applicable Procedures.
• Internal Investigation including Root Cause/s, Corrective Action Required,
• Investigations findings and recommendations.
Save NC Report as the report reference number in folder on SharePoint
Link to SharePoint folder
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2.2 Review and Approve Analysis
All completed fields within the 13.TM012, as above, should be checked at the time of the review.
Remedial actions/agreements reached should be inputted into Review section of 13.TM012, Internal Investigation sign off and date to be completed
Refer to 13.TM012 Non-Compliance Report
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3.3 Review and Approve Actions
Depending on the actions required, discuss possible actions with the potential
assignees as deadlines may be set and they must align with a staff members assigned priorities.
Agree where possible and discuss with Business Unit Managers if necessary.
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| 14.PR015 Contractor health and safety management |
1.1 Assign the Responsible Staff Member
In most cases, the Responsible Staff Member will be assigned from the business Unit of where the works will be carried out. This may not always be the case. However, it is important that the Responsible Staff Member who is assigned has sufficient competence to help ensure that the works are executed in a safe manner and that the expectations are met. |
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| 15.PR004 Annual Management Review & Objectives Setting |
1.4 Prepare operational plans and strategy documents to deliver business objectives
Revise Operational plans and strategy documents to deliver business objectives. |
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1.7 Complete actions and update documents as required
Ensure any changes to IMS documents are made through the change control procedure. |
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1.8 Distribute & Archive
Distribute approved documents to the company Directors.
Store on Share site 15 - Board Governance |
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