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| 05.PR019 Hire Equipment |
1.3 Ensure that the equipment is functional
Confirm that the equipment is working and suitable for use. Some equipment is more complex than others. Seek the assistance of an Engineer, where possible, seek the assistance of the Engineer who will be using the equipment offshore.
Equipment calibration and certification to be checked. Highlight any issues with the Operations manager immediately.
If equipment is required offshore or for a job, proceed to 1.4.
If the item is to be kept at GTS Metron, proceed to 1.5.
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2.1 Register returning equipment
The returning equipment will be processed by the Goods In process.
Make sure that all components/accessories are returned.
Register the item as retuned on the Asset register, on the hire page.
Check for functionality. An Engineer may be required.
If the item is damaged, discuss with the Operations Manager. Place item in quarantine. |
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| 05.PR027 Equipment mobilisation |
1.1 Identify equipment required
The i/p to this process is via the Project delivery process 05.PR001.
The Engineer assigned to the delivery is to complete a mobilisation record details what kit is required and send to operations@metrongroup.co.uk, including the job number and date required on site, in the email.
Ensure all itemised equipment from the PO / PDP is included on this list. All job numbers to be included if multiple.
Asset numbers do not need to be assigned at this stage.
Check whether mobilisation is by either air or sea. |
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1.2 Pack equipment
Equipment is to be packed appropriately for the method of travel. Generally, pelicases will be used with a suitable amount of packing, to ensure items are not damaged in transit.
Equipment calibration and certification must be checked. Highlight any issues immediately. Do not pack equipment for offshore use that has not been calibrated. Discuss with the operations manager if any issues arise.
Important:
As the nature of our work is variable and project driven, it is advisable to seek the assistance of an Engineer to check the delivery to reduce the risk of missed items, especially for new or novel service delivery work scopes. Preferably, this is the Engineer who will be performing the workscope. In addition, there's a lot of experience in our company and other Engineers may recommend additional spares, supporting tools etc.
Equipment may need to be delivered using the Dangerous Goods process. Highlight any dangerous goods as soon as possible.
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2.2 Check equipment and mark off against mobilisation record
Open the mobilisation record saved against the job number on share and check off what items have been received back.
Inspect items. Ensure there is no visible damage. For electrical items, switch these on to ensure they work - ask an engineer for assistance as required.
If items are missing that were expected to return, discuss with the Operations manager.
If items are damaged or not working, place in quarantine, as per the quarantine process.
Complete the remaining 'return' sections of the mobilisation record.
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| 05.PR028 Personnel mobilisation |
1.2 Identify named person to complete trip and allocate
Use the LMS competency filter to ensure a suitable named person is selected. Dependent on scope, multiple named persons may be required - this will be identified as part of the core delivery process.
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2.3 Receive check in time and location
Dependent on client stipulations, check-in times may require phoning for, others will be emailed automatically. Check individual client sites on Share for more information.
Operations Coordinator to inform Engineer of check in time via email. CC operations@metrongroup.co.uk in email.
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2.4 Mobilise
Engineer to mobilise offshore.
Go to 2.5 if mobilisation to asset is complete.
Go to 2.6 if mobilisation does not go ahead or are night stopped, etc.
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2.5 Notify of arrival at client asset
Engineer to notify operations of arrival at clients asset to ensure they have arrived safe with on issues by sending an email to operations@metrongroup.co.uk.
Ensure data and time are recorded for project tracking and subsequent invoicing / staff payroll.
Proceed to 3.0 to await return of personnel.
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2.6 Notification of cancelled flight
If an engineer is bumped, information is to be passed on to the Operations Coordinator as to the reason why the flight was bumped and a timeline of events should also be given (i.e. what time checked in, when information was given by flight provider, when notification was given of cancelled flight etc.). This information helps support invoicing.
The engineer should also information the Operations Coordinator of any instructions regarding remobilisation or a new check in time and date if given.
Operations Coordinator to update ERP with this information on the calendar.
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2.7 Contact client for remobilisation details
New check in time to be sought as soon as possible.
Go to 2.3 if remobilsation is required
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2.8 Re-mobilisation not required
If mobilisation is no longer required, then discuss with client the next steps. |
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3.1 Submit offshore timesheet
Email the signed offshore timesheet to operations@metrongroup.co.uk, stating the main job number assigned to the mobilisation in the email.
Save the signed timesheet against the job in share.
Process ends.
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| 05.PR034 QR Code Process |
1.2 Reserve next QR code number
Go to the QR code register on share
Fill in details for next QR code number to be used. Format is as follows:
http://www.metrongroup.co.uk/product/xxx
where 'xxx' is the next number available. |
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1.3 Create and save QR code
Create QR code. If using Eurocircuits for a PCB this can be made when uploading the files for ordering.
Otherwise use the online tool www.qrstuff.co.uk to create an image file. Save this in the share folder using the QR number as the file name.
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1.4 Save QR code register
Upload the new version of the QR register to Share |
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| 05.PR035 Assigning Metron serial and product numbers |
1.1 Identify need for a new serial number
If products are being designed and manufactured by Metron, they will require a unique Metron serial number. The product register can be used to allocate a unique Metron serial number for traceability.
This will have been identified within the project planning and delivery processes. If a need is identified out with these processes, discuss with the Operations Manager before proceeding.
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1.2 Assign the next serial number and save
Open the product register on Share.
Fill in details for next serial number to be used. Format is as follows:
MT00xxx
where 'xxx' is the next number available.
Save the updated version of the register.
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1.3 Mark the product with the serial number
The product / asset should be marked with the serial number. Some items may have a dedicated space for hand-writing the serial number in permanent marker (such as PCB's). Other items may require a silver label to be created and attached with the serial number.
Process ends.
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| 08.PR021 Time Writing Process |
2.3 Complete timesheet and get signed
General requirements
- Complete timesheet with all hours worked offshore if any extra hours have been completed make sure these are also recorded.
- Use correct template
- Ensure that if working on multiple projects, time is split up between each GTS Metron Project on the timesheet with a new line for rach project number.
- Each timesheet is signed by Supervisor/Team leader on the platform before demobilisation
There may be client specific requirements, for example when mobilising to a CNR platform, time should be taken from check in until arriving back to the beach on demobilisation.
This should also match the completed ERP timesheet - see 1.2
Check of any conditions for the clients with the Operations Coordinator.
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2.4 Ensure ERP Timesheet Complete
As in 1.2, ensure all time offshore is captured against the appropriate task. The ERP Timesheet and the signed client timesheet must both be completed as both are used for payroll purposes.
Only the difference between the client signed timesheet and contracted weekly hours will be paid in overtime. (Generally 4 hours per weekday and 12 per weekend day). If extra work is performed at the client request, these must be included on the client timesheet and signed.
If there are more hours against ERP than the client timesheet, the extra hours will go to flexi. |
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2.5 Give Timesheet to Ops
Email the signed offshore timesheet to operations@metrongroup.co.uk, stating the main project number assigned to the mobilisation in the email.
This must be done as soon as possible after demobilisation to ensure smooth invoicing.
Save the signed timesheet against the project site in share
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| 51.PR001 Shell Responsibilities |
1.1 Track jobs, activities & issues, and ensure that tasks are created, allocated and progressed
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1.2 Dealing with task/project delays (risks to deliverables)
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1.3 Liaise with client on day to day technical issues
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1.4 Liaise with client on day to day logistical issues
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1.5 Prepare & issue quotes (within scope)
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1.6 Prepare & issue quotes outwith scope
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1.8 Checking reports & track for potential opportunities
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1.9 Prepare & submit contract performance reports
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1.12 Client focal point - named contact for client responsible for distributing communication within the business
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1.13 Maintain client information (org charts, asset plans etc.)
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1.14 Client data management
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1.15 Team communication (internal)
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| 52.PR018 MOUK Contract Management |
1.1 Track jobs, activities & issues, and ensure that tasks are created, allocated and progressed (outside of porject delivery)
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1.2 Dealing with task/project delays (risks to deliverables)
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1.3 Liaise with client on day to day technical issues (projects)
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1.4 Liaise with client on day to day technical issues (outside projects)
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1.5 Liaise with client on day to day logistical issues
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1.6 Prepare & issue quotes (within scope)
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1.7 Prepare & issue quotes outwith scope
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1.9 Checking reports & track for potential opportunities
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1.10 Prepare & submit contract performance reports
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1.13 Client focal point - named contact for client responsible for distributing communication within the business
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1.14 Maintain client information (org charts, asset plans etc.)
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1.15 Client data management
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1.16 Team communication (internal)
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| 56.PR001 CNR Mobilisation of Personnel |
1.2 Identify named person to complete trip and allocate
Use the LMS competency filter to ensure a suitable named person is selected. Dependent on scope, multiple named persons may be required - this will be identified as part of the core delivery process. |
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2.2 Receive check in time and location
Check in times and location to be emailed to Operations the day before mobilisation.
Operations Coordinator to inform Engineer of check in time via email. CC operations@metrongroup.co.uk in email.
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2.3 Mobilise
Engineer to mobilise offshore. CNR Aviation help sheet gives details of transport requirements for engineers.
Go to 2.4 if mobilisation to asset is complete.
Go to 2.5 if mobilisation does not go ahead or are night stopped, etc. |
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2.4 Notify of arrival at client asset
Engineer to notify operations of arrival at clients asset to ensure they have arrived safe with no issues by sending an email to operations@metrongroup.co.uk. Process complete at this point. |
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2.5 Notify of cancelled flight
If engineer is bumped, information is to be passed on to the Operations Coordinator as to the reason why the flight was bumped and a timeline of events should also be given (i.e. what time checked in, when information was given by flight provider, when notification was given of cancelled flight etc.). This information helps support invoicing.
The engineer should also information the Operations Coordinator of any instructions regarding remobilisation or a new check in time and date if given.
Operations Coordinator to update ERP with this information on the calendar. |
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2.6 Contact client for remobilisation details
New check in time to be sought as soon as possible.
Go to 2.2 if remobilisation is required.
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| 56.PR002 CNR Mobilisation of Equipment by Sea |
2.1 Complete Mobilisation Record
Complete in conjunction with the Metron mobilisation process
Complete Mobilisation Record - detailing the following:
- items to be sent offshore - include all items listed on PO
- the asset number (if applicable)
- Project number - all project numbers to be included if multiples exist
- Date of mobilisation
- Ultimate destination
- Engineer
- Client
See Operations Coordinator if information is required. |
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| 56.PR003 CNR Mobilisation of equipment by air |
1.1 Equipment to be organised
Operations Coordinator to check the job purchase order for any equipment listed.
All equipment is to be checked with the assigned engineer and if needed the Technical Team lead.
The Storeman should then complete a Mobilisation Record and organise the kit. |
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| 56.PR004 CNR Engineer Passport Renewal Travel Requirements |
1.1 Passport Check
Carry out monthly certification check. The tracker gives details of Offshore Certification and Passport dates expiry. If a passport is due to expire within 3 months, highlight red and advise the person whose passport it is and also the Operations Manager.
The Engineer can also inform the Operations Coordinator that their passport needs to be renewed.
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2.1 Photocopy Passport
If a copy of the passport is not available on the Metron database (check with OSSA), please request a copy from the relevant Metron personnel and advise the OSSA to update the system as necessary.
Photocopy passport (in colour) and send in email to Operations Coordinator: Operations@metrongroup.co.uk
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2.2 Create Draft Letter
Create draft letter using Metron headed letter template. This letter must include the following information:
- Current date
- Name of Engineer
- Home Address of Engineer
- Confirmation that engineer is currently employed at Metron
- Job Title
- Date of passport expiry
- Engineer's DOB
- Confirmation that a coloured photocopy and the letter will be taken by the engineer to the heliport
This information can be found in ERP under Human Resources and the individual engineer.
If details are not available in the HR system speak to the Office and Support Services Assistant.
Give a copy of letter to the engineer to check all details provided are correct.
If correct go to 2.3 for approval
If changes required, complete these and get engineer to check before moving onto 2.3. |
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2.4 Send Letter to CNR Logistics team
Send letter and coloured copy of passport to CNR logistics using the email address logistics.teamonshore@cnrl.com
This should be carried out a minimum of 1 week prior to the mobilisation day (where trips are pre-planned).
Inform the engineer that this has been done so that they can send off their passport. |
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3.1 Hand carry documentation
Take a paper copy of the letter and coloured photocopy of passport to the heliport when mobilising offshore. |
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4.1 New Passport Arrival
Inform the Operations Coordinator and Office and Support Services Assistant that the new passport has arrived.
Give this to the Office and Support Services Assistant so ERP can be updated and new scan taken for Metrons records.
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| 56.PR006 CNR Responsibilities |
1.1 Track jobs, activities & issues, and ensure that tasks are created, allocated and progressed
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1.2 Dealing with task/project delays (risks to deliverables)
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1.3 Liaise with client on day to day technical issues
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1.4 Liaise with client on day to day logistical issues
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1.5 Prepare & issue quotes (within scope)
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1.6 Prepare & issue quotes outwith scope
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1.8 Checking reports & track for potential opportunities
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1.9 Prepare & submit contract performance reports
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1.10 Liaise with vendors (castrol, al control etc.)
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1.13 Client focal point - named contact for client responsible for distributing communication within the business
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1.14 Maintain client information (org charts, asset plans etc.)
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1.15 Client data management
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1.16 Team communication (internal)
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| 56.PR008 CNR Routine Delivery Process |
1.1 Hold meeting with CNR
Hold meeting with CNR to discuss upcoming trip.
This is to be held approximately 2 weeks before mobilisation as agreed with client (see task 3.1)
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1.2 Enquire about additional scope
Discuss any additional scope requirements with the Key Account Manager and the Contract Focal Point
These will either be included in the routine scope workpack or will require a separate workpack.
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1.3 Prepare Work Pack
Prepare work pack document using the approved client template |
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1.4 Complete Risk Assessment
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1.5 Mobilise equipment (if required)
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1.7 Receive Check In Details
Receive check in details from CNR logistics. Acknowledge email from CNR logistics.
Send check in time to engineer and cc in operations@metrongroup.co.uk
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2.1 Mobilise
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2.2 Download tracker sheet from Share
Download the latest routine tracking sheet for the relevant platform from share by selecting the edit offline option and store a local copy on your laptop. |
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2.3 Carry out work in accordance with work pack
Work schedule to be agreed with platform personnel on a daily basis to fit in with operational requirements.
Any requirements for daily catch-up with client staff or attending daily meetings should be agreed at the start of the trip and adhered to.
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2.4 Daily report
Prepare daily report document using the approved template and distribute in accordance with the requirements detailed in the communication section of the project PDP (review PDPs and update if necessary) |
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2.5 Update progress on Track
Update daily progress in track system. |
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2.6 Upload & review daily data
Upload data from the day's activities from the data collector to the AMS database and carry out a first pass review of data collected.
Note:
First pass review should simply be a check for any significant changes in overall levels from trending values.
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2.7 Update & submit tracker sheet
Update the document (local copy stored on laptop) to reflect progress for the day and findings of first pass analysis and then email to the Metron CNR email address. |
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2.8 Continue cycle
Continue cycle (sections 2.3 to 2.7) until trip is complete. |
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2.9 Check oil sampling spares and consumables stock
Check stock of oil sampling spares and consumables & report any shortages to the Ops Co's |
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2.10 Check CM equipment
Check condition of CM equipment & report and concerns to the Ops Co's |
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2.11 Timesheet
Before demobilisation, get timesheet signed by Maintenance Supervisor
Adjust hours for mobilisation and demobilisation to platform
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2.12 Send oil samples
Make sure that bottles are clearly labelled with the sample points. This can either be written on the bottle or a list sent with the bottles.
Inform Operations Coordinators when sending samples back to Metron
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2.13 Submit timesheet
Timesheet to be sent to Operations Coordinators. |
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3.1 Organise next meeting with CNR
This may have already been organised by the contract focal point. |
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3.2 Create draft report
Create draft report from client version template and store copy in working folder on O:\ drive. |
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3.3 Open Exception Review
Review open exceptions, analyse new data and update draft report |
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3.4 Oil Analysis
Review new oil analysis exceptions from online database and update draft report. |
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3.5 New Vibration Exceptions
Review new exceptions from tracker sheet, analyse and update draft report |
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3.6 Finalise draft report & gain approval
Complete summary performance reporting sections of the draft report and then obtain approval. |
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3.7 Update Track
Update the Track system to reflect the approved report |
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3.10 Upload finished tracker sheet to Share
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3.11 Create required WOs & inform offshore personnel
Create work orders in CNR Maximo and email details to relevant CNR personnel as detailed in the communication section of the PDP. (Update PDP if required) |
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3.12 Update Track
Update the Track system with the details of relevant work order numbers |
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3.13 Create tasks for all onshore non-CMMS activities
Create and assign tasks for all identified activities to be carried out by Metron staff, under the relevant routine delivery project in ERP |
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