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| 03.PR001 Requesting Graphics or Marketing Materials |
1.1 Complete request form
Access and download the graphic/ creative request form from SharePoint and fill in all essential details. |
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1.4 Arrange a call/ meeting for complex requests
For more complex projects, schedule a call or meeting with the Digital Content Coordinator for detailed discussion and clarification. |
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1.5 Review and Confirm
Once the request is received, the Digital Content Coordinator will review the details and confirm receipt by email. If any additional information is required, this will also be requested at the same time. |
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2.1 Commence creative production
The creative production phase will commence, and periodic updates are to be provided with opportunities for feedback. Ensure adherence to the Metron Corporate Branding Standards.
If anyone is seen in video or photographed as part of the content and can be identified, they must sign a Video Release Form. Once signed this is to be saved in SharePoint in Documents > 03. Marketing Communications > Completed Forms. |
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2.2 First draft presentation
The first draft is to be sent to the requester who will review the material(s) and provide feedback and gain approval. This is to ensure that the desired outcome is on track. |
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2.3 Revisions (if neccessary)
Revisions, if neccessary will be made at this stage. |
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3.1 Final approval and delivery
Once the final draft is approved, the graphic or creative material will be prepared for delivery. This will be as specified in the graphic request form. |
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3.2 Feedback and continuous Improvement
Feedback on the effect of the materials will be shared promptly by notifying the Digital Content Coordinator.
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| 08.PR002 Completion of Recruitment Process |
2.3 Facilitate induction activities in accordance with the plan
Schedule first week, time with Business Systems, HR & QHSE, Introduction to team including scheduling 5 mins with directors. |
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| 10.PR003 Information Systems Backup, Archive and Audit Management |
1.1 Update backup and archive schedule
Each service provided by the ISD should have a Risk Priority Number (RPN) assigned.
The schedule should be reviewed on an annual basis to reflect changing business needs.
If a significant change is made to the information systems such as new network drives, systems, VMs etc.. the schedule should be reviewed.
Depending on the RPN the information systems backup and archive schedule is updated to fit the business needs. |
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2.1 Configure backup software
Configure the network drives and VM backup software to automatically carry out backups ensuring the backup schedule is complied with.
The backup software should be configured to send email notifications with the status of the backup - success / failure. |
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2.2 Test configuration
Any new backup configurations should be checked for errors on completion of the first backup. |
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3.1 Archive network drives and VMs
Archives of the network drives and VMs should be carried out according to the backup and archive schedule. |
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4.1 Confirm backups and archives have been carried out
Login to the network drive and VM backup software to confirm backups and archives have been carried out according to the backup and archive schedule
go to 4.2 if the backups and archives have been carried out as expected.
go to 4.4 if the backups and archives have not been carried out as expected |
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4.2 Rotate hard drives
Swap the network drives and VM backup hard drives in accordance with the rotate schedule outlined in the backup and archive schedule. |
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4.3 Log backup and archive activity and outcomes
Update the information systems backup and archive log with backup and archive outcomes.
Process ends here once the backups and archives are successful. |
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4.4 Log non-conformities / improvement opportunities
Any failures should be logged.
This should capture and resolve any network drives / VM backup issues.
Once the conflicts have been resolved, manually run the backup/archive task.
Once complete go to 4.1. |
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5.1 Identify file(s) to recover
Randomly select an item to recover |
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5.2 Recover and verify file(s)
Recover files from the backup and verify that the file has been successfully recovered |
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5.3 Log recovery activity and outcomes
Update the information systems backup and archive log with backup and archive outcomes.
Process ends here once the backup audits are successful. |
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5.4 Log non-conformities / improvement opportunities
Any failures should be logged. This should capture and resolve any network drives / VM backup issues.
Once the conflicts have been resolved, manually run the backup/archive task. Once complete go to 5.1 and re-attempt to recover the file. |
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