Metron Group
Staff Member
Metron GroupStaff Member

: Staff Member
: Standard Roles
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04.PR002 Lead New 1.2 Identify Opportunity
An opportunity can be identified by any staff member and entered as a new lead in the Sales area of ERP. If the opportunity requires an urgent response, the BD Manager should be informed at this stage.

If the Opportunity is created because of equipment delivered to Metron for repair with no opportunity, a PR or PO received or there is relevant project information, this should be provided to operations coordinator and stored in the tender folder for data received from the client as soon as the folders have been created (Step 1.4).

If this is a variation to a current opportunity you must enter this into the internal notes.

Subject: Asset, Tag & Job Description e.g. ONC P-4003 Supply of Pressure Transmitter
Customer: If not in the system refer to the below ERP User Guide - Creating New Customer and Contact.
Contract: Tick to confirm if this is a contract, or part of a current contract
Parent: If this opportunity is the direct result, or a variation, of a previous opportunity, or a mobilisation period of a current contract, link to the original opportunity in this field.
Internal Notes: All information they have available, including any variations, must be entered here. It is not acceptable to leave this field blank.

Any client correspondence should be given to the sales coordinators so they can update the opportunity folders, once created in step 1.4.

05.PR034 QR Code Process 1.1 Identify need for QR code
If a new part is to be made (such as a PCB or housing) it may require a QR code.

This will be decided within the planning process of a project which is an input to this process. Alternatively, the requirement can we identified by any staff member - in this case, this should be discussed with the project manager.

05.PR037 Meals for staff working late 1.1 Order food
Staff members working late can order online from any of the three options listed below. Log on details are provided and card details are pre-saved on each of these accounts. If any issues with card details are experienced, contact your line manager (even if out of hours). In the event that you cannot contact your line manager and no other manager is available, food can be expensed. Food can also be bought and expensed for example, from a supermarket, if a takeaway is not desired.

Spending should be kept to a reasonable amount, the definition of which is at managements' discretion.

The password and username for all accounts can be found on the Quality Assurance Share site Dashboard on the left-hand side.
  1.2 Get copies of receipts
Ensure a copy of the receipt is kept and either emailed to finance@metrongroup.co.uk or handed to the receptionist within 24 working hours of the food being ordered. Detail is also to be provided on the purchase (i.e how many people & purpose of staying late).

If food is being expensed, ensure a copy of the receipt is kept for attaching to the expenses form, as per process.
07.PR018 Credit Card Management 1.3 Update Accounting System (SAGE)
Ensure all receipts/invoices are added to sage quoting credit card date as reference i.e '"cc02082017".
  1.6 File/Storage of Paperwork
File credit card statements in 'Credit Card Statements' folder in the accounts filing cabinet. Invoices/receipts to be attached and filed with statement.
07.PR022 Disburse Petty Cash 1.2 Complete Voucher
The person being reimbursed completes a Reimbursement Voucher. This voucher should contain the amount disbursed, the type of expense, the date and the person whom the petty cash was paid. If there is a receipt for which the person is being reimbursed, staple it to the voucher.Link to Reimbursement Voucher
08.PR003 Sickness Absence 1.1 Notify Line Manager of Sickness
The employee should notify their line manager by telephone, before 9am on the first day of sickness. The employee should state the reason for their absence and expected duration. Alternative methods of communication (e.g. e-mail or text message) can be used if the employee is unable to use the telephone.
  1.2 Notify HR Manager of Sickness
If the employee is unable to contact their line manager, they should notify the HR Manager. Again, this should be by telephone, before 9am on the first day of sickness and the employee should state the reason for their absence and expected duration. 
  2.2 Self-Certification Sickness Form
Upon their return to work the Staff Member must complete a Self-Certification Sickness Absence Form which is to be signed by their Line Manager. Upon completion, the signed copy is to be scanned and submitted by email to the HR Manager. If absent period > 7 days this form must be accompanied by a signed doctor's certificate.
08.PR004 Requesting Leave 1.1 Need Identified
Empoyee has a requirement to request a period of authorised leave.
  1.2 Complete Form
A leave request, of any nature, must be submitted through the Open ERP and subsequently followed up via email to the appropriate Line Manager.

A user guide on how to submit a leave request is available in mGate.The link to Metron ERP is erp.metrongroup.co.uk
08.PR005 Personal Development planning 1.1 Create development plan and complete section one
Download the development plan template and complete section one. Use as much space as required, extend tables etc.

Where possible, include both professional and personal goals. Metron will endeavor to support both where possible, around the needs of the business.



  1.2 Review section one with line manager
Organise a review meeting with your line manager to review section one of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting invite.

Review and discuss section one. Agree any changes as necessary.
  1.3 Complete section two of the development plan
After discussion with your line manager, complete section two of the development plan. Ensure to complete as much information as possible. Use as much space as required, extend tables etc.

Development can come in many forms, make sure to explore all possible options (e.g. books, training course, free online training resource, Metron training material, Metron database material, colleagues, self study, etc).

  1.4 Review section two with line manager
Organise a review meeting with your line manager to review section two of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting invite.

Review section two of your development plan with your line manager.

  1.5 Gain approval
Make any amendments, as agreed with line manager and take for approval. The front sheet should be completed and signed. 
  1.6 Implement
Implement the development plan. Organise a review meeting, as based on the agreed date of the development plan.



  2.1 Review development plan and update
Review section one of the development plan and update. Use as much space as required, extend tables etc.

Mark progress completed against section two.


  2.2 Review with line manager
Organise a review meeting with your line manager to review section one of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting.

Review the old revision and the new revision of the development plan with your line manager. Review and discuss amendments made to section one. Make any changes as necessary invite. 
  2.3 Update section two of development plan
Update section two of the development plan. Use as much space as required, extend tables etc. and add any new areas for development.

Development can come in many forms, make sure to explore all possible options (e.g. books, training course, free online training resource, Metron training material, Metron database material, colleagues, self study, etc).

  2.4 Review with line manager
Organise a review meeting with your line manager to review section two of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting invite. 
  2.5 Gain approval
Make any amendments, as agreed with line manager and take for approval. The front sheet should be completed and signed. 
  2.6 Implement
Implement completion of the development plan. This will include review periods, which will have been agreed with your line manager, ensure formal meeting requests are sent for these.


08.PR008 Employee Appraisal 1.3 Appraisee completes evaluation & planning of objectives/development
In line with the identified requirements of the Learning Management System and prior to appraisal the appraisee/staff member completes the first stage of the appraisal on the LMS individually.
08.PR010 Termination of Employment 1.1 Employment Terminated
Employee is leaving business, either as a result of notice being served by the Employee or the Employer.

Inform Business Systems Manager as changes may be required for access.
08.PR012 Identify Competency vs Roles 1.1 Identfiy From RACI
From the IMS click on the role of interest at the top of the RACI swim lane.
Identify the name of the individuals assigned to the specific role.

  1.2 Identify from Roles
From the IMS, select the roles link from the left menu.
Select the role of interest and identify the name of the individuals assigned to the specific role.

  1.3 Identify using IMS Search
Type the name or part of the name in to the search box on the left hand side menu of IMS.
Select ‘Search Roles’ from the drop down and press the search button.
Select the role of interest and identify the name of the individuals assigned to the specific role.

  2.1 Login to LMS
https://lms.metrongroup.co.uk
Note not all users will have access to all training records.

  2.2 Select the user
Select the user from the Users > Browse users menu
  2.3 Select the learning records
Select Record of Learning from the user summary
  3.1 Select Competency Tab
Select competency tab
  3.2 Identify competency
Identify competency from list or use the search function
  3.3 Identify competency status
Confirm competency status from the table
  4.1 Select individual learning plan
Select Learning Plan from the Plan column for the competency of interest
  4.2 Select competency tab
  4.3 Select competency name
Select competency from table to see competency detail
  4.4 Review supporting information
Review status, Linked Courses, Linked Evidence & Comments in summary view.

Click on links to view detailed evidence, courses etc

  5.1 Review Training & Competency Evidence
Link from “Select the learning records”
  5.2 View evidence records directly
Select Other Evidence tab
Select evidence and download if required to view

08.PR021 Time Writing Process 1.1 Log onto ERP
Log in to ERP to complete timesheet 
  1.2 Add time to completed tasks
After completing any assigned task, the time taken to complete this should be recorded within the task. Tasks can be viewed in the 'My Tasks' tab on the left-hand navigation on ERP.

Open the task and add the work summary, time spent and date work carried out. This can be done by clicking on each individual task, selecting 'Edit' at the top left-hand corner of the task and 'Add an item' in the Description tab in the task.

If a task does not exist for the work complete, speak to the Operations Coordinator and arrange for one to be added.


  1.3 Submit timesheet
Weekly timesheets can be viewed in ERP under 'Human Resources' tab across the top of the page and selecting 'My Current Timesheet' from the left-hand menu.

The timesheet must be a true reflection of hours worked. If weekends or evenings have been worked, ensure this is included.

Before submitting, carry out a check to make sure that all hours have been added. If not, add any missing time against the task completed. If a task is required, speak to the Operations Coordinator.

Timesheets for the previous week are required to be submitted by 12.00pm each Monday. Click 'Submit to Manager' at the top left-hand corner of the timesheet to submit for approval.

  2.2 Download timesheet template
Download the correct template for completing the timesheet offshore. If there is a specific timesheet for a client and/or platform make sure to use this.
09.PR002 Locking Up Process 1.1 If Last Person in the Office
-Turn off electrical equipment
- Close windows
-Close blinds
-Turn off lights
-Lock doors
  2.1 If Last Person in the Workshop
-Swtich off all electrical equipment
-Turn off lights
-Lock Workshop door
13.PR003 Storing External Documents 1.1 Identify the need to store a record
  2.1 Create External Document Register
Create a new External Document Register if one does not already exist for the project.1) Add Doc No.
2) Add Doc Title
3) Add received date (Year, Month)
4) In same column, add revision no. of each document
  2.2 Add Document to Register
Add the new document to the External Document Register.

If the document is already listed on the register but is a new revision add the relevant details.
  2.3 Store Record
Record is stored in the relevant project site on Share with a file name in the following format:
[Ref No.] - [Project No.] - [Issuing Company]

Folder structure for project sites can be found in the Document Control Standard
14.PR005 Reporting of Incidents 1.1 Report the Accident/Incident/Near Miss
If any first aid treatment is required as the result of an undesired event this should be administered immediately by a trained first aider and a member of management should be immediately informed.

Contact the QHSE Manager and report the Accident/Incident/Near Miss. This should be done as soon as possible after the event
  1.2 Complete the Accident Book
The Company accident book is to be completed irrespective of the severity or nature of any injury
  1.3 Document the Event
Complete the Accident/Incident/Near Miss Report Form.

This form is to be completed by the person involved in the event or their Line Manager and submitted to the QHSE Manager ASAP but within 24 hours of any accident/incident/near miss that meets the following criteria:
· All injuries inc first aid cases
· All accidents/incidents with potential for injury
· Property or product damage
· All near misses

When completing the form give as much information about the event as possible.
Provide a full description of the event in the appropriate field - how it happened and what caused it as well as detailing the subsequent actions taken immediately following the event.

Focus on What, where, when, who and actions taken - Include photographs/Sketches and witness statements that will aid any subsequent investigation
  1.4 Submit completed form
The completed report form is to be forwarded to the QHSE Manager within 24 hours of occurrence.

Occurrences falling under RIDDOR are to be reported by the QHSE Manager to the Health and Safety Executive by phone immediately
14.PR011 Personal Protective Equipment Management 2.1 Review the Risks
Review the risks as part of the risk assessment process.

If possible, try to eliminate the need for PPE but if this cannot achieved, implement the use of PPE as a control method in line with the control hierarchy as outlined at the beginning of the process.

Please note: A COSHH assessment may need to be completed as part of the Risk Assessment p, where the need for PPE may be identified.

Section 3.0 provides a description of the anticipated PPE that will be identified with this risk assessment.
  6.1 Maintenance
In most cases, personnel issued with PPE shall be responsible for maintenance. Support may be required for specific PPE such as respirators.

If required, consult with the HSE Manager.

PPE shall be well looked after and properly stored when not in use.

PPE shall be kept clean and in good repair - follow the manufacturer's maintenance schedule (including recommended replacement periods and shelf lives).

Personnel shall inspect PPE daily or prior to each use for any defects.

If required, consult with the HSE Manager.

14.PR012 Waste management 1.1 Overall Responsibilities
Metron Oil & Gas Limited is a producer of waste and it has a Duty of Care which requires all staff that make use of our premises to comply with this procedure and any other associated policies.
  1.3 Waste Classification and Guidance
For new or unidentified waste streams, the physical and chemical characteristics need to be identified to enable appropriate and safe handling, storage, transport and disposal of the waste. Where the waste is from a new product, then a material safety data sheet (MSDS) shall be used to identify the physical and hazardous characteristics of the waste.
14.PR017 Hand-arm vibration at work 2.2 Training & controlling risk
No hand tools can be used by any employees without sufficient training and a Risk Assessment being performed.

If in any doubt discuss the use with your Line Manager, HSE Manager or HSE representative.

  2.3 Ensure equipment is in good condition
This should be provided by the supplier of the equipment.

The equipment should be ready for use. Always check the condition of the equipment prior to use, especially any worn, frayed power cables, loose parts etc. If in any doubt - DO NOT USE. Consult with the HSE Manager before proceeding with any repairs.
  2.5 Reporting any symptoms
Irrespective of whether the use of the hand tools is under Health Surveillance, you should report any of the following symptoms to with your Line Manager of the HSE Manager.

Symptoms and effects of HAVS include:
-tingling and numbness in the fingers which can result in an inability to do fine work (for example, assembling small components) or everyday tasks (for example, fastening buttons);
-loss of strength in the hands which might affect the ability to do work safely;
-the fingers going white (blanching) and becoming red and painful on recovery, reducing ability to work in cold or damp conditions, eg outdoors.

Symptoms and effects of CTS can also occur and include:
-tingling, numbness, pain and weakness in the hand which can interfere with work and everyday tasks and might affect the ability to do work safely. Symptoms of both may come and go, but with continued exposure to vibration they may become prolonged or permanent and cause pain, distress and sleep disturbance. This can happen after only a few months of exposure, but in most cases it will happen over a few years.
14.PR021 Manual Handling 1.1 To be taken as part of a risk assessment

  1.2 Perform a risk assessment
Perform a risk assessment for manual handling
Manual handling should be avoided if at all possible.
Particular consideration should be given to at risk groups. Refer to HSE guidance for more information
  1.3 If you are assessing a single lift use the HSE MAC assessment tool
Complete assessment. This should form part of the risk assessment
  1.4 If you are assessing multiple variable lifts throughout a day use the HSE V-MAC tool
Complete assessment. This should form part of the risk assessmenthttp://www.hse.gov.uk/msd/mac/vmac/assets/vmac.xls
  1.5 Apply best lifting techniques - these should be listed on the risk assessment
Refer to Metron manual handling training & HSE guidance documents
  1.7 Store assessment with risk assessment
Store in project or facilities folder. This should form part of the risk assessment
  1.8 Re-assess if things change
Stop the task at any time if things change or if there are concerns
14.PR022 Noise at Work 1.1 Review the risks
Review the risks as part of the risk assessment process

Try to eliminate the risk
  1.3 Store assessment as part of risk assessment process
This should be stored in the project or facilities folder
14.PR024 Working at Height 1.1 Review the risks
Review the risks as part of the risk assessment process
Reference HSE working at height guidance
Try to eliminate the need for working at height
If this can't be done perform the assessment on the HSE WAIT site and record this as part of the risk assessmentRef
http://www.hse.gov.uk/pubns/indg401.pdf
http://www.hse.gov.uk/work-at-height/wait/wait-tool.htm
  1.3 Store assessment as part of risk assessment process
This should be stored in the project or facilities folder
14.PR029 Prevention of Alcohol and Drugs Misuse 1.1 Report any suspicion of alcohol or drug misuse to Line Manager
Any staff member should be encouraged to seek assistance from their Line Manager themselves in the first instance. If they do not, then you should bring the matter to the attention of your manager directly.
14.PR030 New and Expectant Mothers at Work 1.1 Inform Line Manager as soon as possible that you are pregnant providing details of: Expected week of childbirth and intended start date for maternity leave
To be completed before the end of the fifteenth week before the week that you expect to give birth (Qualifying Week), or as soon as reasonably practical afterwards.
The earliest date you can start maternity leave is 11 weeks before expected week of childbirth (unless child is born prematurely).

  1.2 Provide proof of Expected Week of Childbirth
Certificate to be provided from doctor or midwife (usually on MAT B1 form).

  3.1 Report any pregnancy-related sickness absence
Periods of pregnancy related absence should be reported in the same manner as other sickness absences and will be paid in accordance with sickness policy 
  4.2 Agree opportunities for remaining in contact during maternity leave
Only if staff member wishes to do so.
  4.3 Staff member begins maternity leave
Staff member may change their intended start date for maternity leave by informing company in writing no less than 28 days before the original intended start date.
14.PR031 Early and Safe Return to Work 1.5 Staff Member returns to work
14.PR032 Emergency Action 1.1 Emergency Contact Information
Emergency Contact information is displayed on our notice boards
  1.2 Fire
  1.3 Flood
  1.4 Spill Control
  1.5 Utility Supply Failure
14.PR035 COSHH Assessment 1.1 Ordering of new substances
When the task specific requirement for a substance is identified the CoSHH Inventory is to be checked to ascertain if a suitable substance is currently held that will serve requirements.

If no substance is currently held then the Team Lead/Line Manager or QHSE Manager is to be consulted and provided with all the relevant details including intended use of the proposed substance.

If the decision is taken to go ahead with an initial order the Team Lead, Line Manager or QHSE Manager will authorise the procurement of new CoSHH.
CoSHH is not to be ordered unless authorization is obtained from the Team Lead, Line Manager or QHSE Manager.
  2.1 Check for existing CoSHH Assessment
Check the CoSHH Register to ascertain whether an up to date CoSHH assessment already exists for the substance. If not, revert to section 1.2.

If a CoSHH assessment does exist check whether it refers to the latest Safety Data Sheet (SDS). If it does not progress to step 4.0.

If it does refer to the latest SDS liaise with the CoSHH assessor to confirm whether there have been any major changes to:
- The task/process
- Personnel carrying out the tasks - e.g. inexperienced workers, pregnant employees, employees with pre-existing conditions such as asthma, dermatitis etc.

If all the above has been satisfied, no further assessment of the substance and task is required.

If any of the above has not been satisfied, progress to step 4.0

Hard copies of all signed CoSHH Assessments and latest SDS’S are stored within the CoSHH Control Folder located next to the CoSHH cabinet CoSHH Assessments and SDS’s are stored electronically on Share.
14.PR037 Risk Assessment 1.1 SELECTING A STANDARD RISK ASSESSMENT
Standard risk assessments have been created for general onshore repetitive tasks.

Risk assessment clauses have been created for specific tasks which can be inserted into risk assessments.

Identify the activity to be undertaken and identify if a standard risk assessment has been created.

The revision of the risk assessment to be used is to be checked against the risk assessment index to ensure the most up to date version is used.

Any risk assessment received for approval that is not the correct revision will be rejected by the QHSE manager

If a standard risk assessment exists, then review to ensure it remains suitable and sufficient for the task to be undertaken.

If a pre-approved standard risk assessment is found suitable and sufficient after review for the task to be assessed, a copy is to be placed in the "project management" folder and made a tab on the relevant project channel within Teams.

If no changes are made to a standard risk assessment, then no approval is required as all standard risk assessments have been pre-approved by the QHSE manager.

Standard risk assessments are subject to a 3 monthly formal review however assessments remain under continual review and amendments to standard assessments will be made at any time if change is identified.

If any of the tasks identify the requirement to use any substances refer to the relevant CoSHH assessment.

If a CoSHH assessment is not available, please contact the QHSE manager.

Proceed to step 1.5
  1.2 IF STANDARD RISK ASSESSMENT REQUIRES AMENDMENT
If the standard risk assessment requires any amendment, then the assessment is to be downloaded from Share and the proposed changes made.

Check the clause register to identify if a clause exists which can be added to the standard risk assessment which covers the changes required.

If a clause exists, then add the relevant clause to the standard risk assessment and review to ensure the completed assessment remains suitable and sufficient for the task to be undertaken.

These proposed changes are to be and highlighted in yellow in order to aid the approval process.

The risk assessment is now to be sent for approval as detailed in 1.3 below

If a clause does not exist, then follow steps outlined in 1.4

  1.3 RISK ASSESSMENT APPROVAL
Once reviewed by the user the standard risk assessment with clauses added or changes made is ready for approval.

A copy is to be placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams.

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.
  1.4 IF NO RELEVANT CLAUSE EXISTS
If no suitable clause exists, then download and make the relevant changes to the standard risk assessment following the steps detailed within the risk. assessment procedure.

Highlight all changes made to the standard risk assessment in yellow in order to aid the approval process.

The user is to review the risk assessment to ensure it is suitable and sufficient for the task to be undertaken.

When ready for approval a copy is to be placed in the relevant projects "documents in progress" folder within the Teams project channel.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams.

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.This section should contain a link to 14.DC027 - Risk Assessment Procedure.
  2.1 CONSTRUCT A RISK ASSESSMENT
All offshore risk assessments require approval for each mobilisation

When a risk assessment is required then the standard offshore risk assessment is to be amended to reflect the specific project requirements using the relevant clauses contained in the offshore clause register.

If no relevant clause exists, follow guidance in step 2.3

All relevant information is to be completed such as project number and mobilisation date in the assessment number section. Further detail can be found in 14.DC027 - Risk assessment procedure.

The revision of the risk assessment to be used is to be checked against the risk assessment index to ensure the most up to date version is used.

Any risk assessment received for approval that is not the correct revision will be rejected by the QHSE manager.

If any of the tasks identify the requirement to use any substances refer to the relevant CoSHH assessment.

If a CoSHH assessment is not available, please contact the QHSE manager.

  2.2 RISK ASSESSMENT APPROVAL
The user is to review the risk assessment to ensure it remains suitable and sufficient for the task to be undertaken

Once reviewed by the user and the risk assessment is ready for approval a copy is to be placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams

The QHSE manager will approve the risk assessment and once complete
will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.

If any changes are made during the approval process the risk assessment will be sent back to the user for agreement and acceptance of these changes

Proceed to 2.4
  2.3 IF NO RELEVANT CLAUSE EXISTS OR CHANGES TO THE STANDARD RISK ASSESSMENT ARE REQUIRED
If no suitable clause exists, then download and make the relevant changes to the standard risk assessment following the steps detailed within the risk. assessment procedure.

Highlight all changes made to the standard risk assessment in yellow in order to aid the approval process.

The user is to review the risk assessment to ensure it is suitable and sufficient for the task to be undertaken.

When ready for approval a copy is to be placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.
If any changes are made during the approval process the risk assessment will be sent back to the user for agreement and acceptance of these changes.
  3.1 PROPOSED AMENDMENTS
Any identified changes to standard risk assessment or clauses or any new clauses which require adding to the clause register are to be sent to the QHSE manager using the risk@gtsmetron.com mailbox.

All changes will be reviewed and if approved added to the relevant standard risk assessment or clause.

All amendments to standard risk assessments will be made by the QHSE manager.

  4.1 IF A COMPLETELY NEW RISK ASSESSMENT IS REQUIRED
If no standard risk assessment exists, then a new risk assessment is to be constructed.

Complete the risk assessment using the risk assessment template in accordance with GTS Metron's risk assessment procedure.

The user is to review the risk assessment to ensure it remains suitable and sufficient for the task to be undertaken

Once reviewed by the user and the risk assessment is ready for approval a copy placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.
If any changes are made during the approval process the risk assessment will be sent back to the user for agreement and acceptance of these changes
Before starting the task: The approved risk assessment, which will be a Tab on the relevant team's channel is to be electronically signed by the user to state they have understood the risks involved with the task and the control measures required.

If the risk assessment is not required for a specific project, and there is no channel set up on Teams then forward a copy via e mail to the QHSE manager who will review and approve.
14.PR040 Occupational Health Surveillance 2.3 Carry out self checks
As well as employers carrying out checks on employees, employees can also highlight whether they think they are also at risk when carrying out self-checks. If required, awareness training will be provided. If there are any concerns, speak to the person responsible person for health surveillance.

For more complicated assessments, an occupational nurse or doctor can ask about symptoms or carry out periodic examinations.
56.PR005 CNR emergency response 1.1 Receive emergency call - within working hours
Call could be received in a variety of manners by any member of staff. Whoever receives the call and realizes this is an emergency requiring a response should immediately pass the call on to the Operations Manager.
If the Operations Manager is not available, the call should be passed to the Engineering Director.
If the Engineering Director is not available, the call should be passed to the Managing Director.
If the Managing Director is not available, the call should be passed to any remaining member of the management team.
Once call handed over, proceed to 2.1.
  ()
04.PR002 Lead New 1.2 Identify Opportunity
An opportunity can be identified by any staff member and entered as a new lead in the Sales area of ERP. If the opportunity requires an urgent response, the BD Manager should be informed at this stage.

If the Opportunity is created because of equipment delivered to Metron for repair with no opportunity, a PR or PO received or there is relevant project information, this should be provided to operations coordinator and stored in the tender folder for data received from the client as soon as the folders have been created (Step 1.4).

If this is a variation to a current opportunity you must enter this into the internal notes.

Subject: Asset, Tag & Job Description e.g. ONC P-4003 Supply of Pressure Transmitter
Customer: If not in the system refer to the below ERP User Guide - Creating New Customer and Contact.
Contract: Tick to confirm if this is a contract, or part of a current contract
Parent: If this opportunity is the direct result, or a variation, of a previous opportunity, or a mobilisation period of a current contract, link to the original opportunity in this field.
Internal Notes: All information they have available, including any variations, must be entered here. It is not acceptable to leave this field blank.

Any client correspondence should be given to the sales coordinators so they can update the opportunity folders, once created in step 1.4.

04.PR008 Invoicing and Closing Out 1.7 Communicate the results
Communicate the results of the project costings to management and notify all staff of project completion and any feedback received from clients.
05.PR002 BINDT Training Management 3.8 Advise Metron employees that training will be taking place
Send email to office the day before the training course notifying office staff that a training course will be in progress
staff@metrongroup.co.uk


05.PR010 Goods IN 1.1 Receive Goods into building
Good will arrive into the building. This will usually be at reception.

Goods can be received and initial inspection completed by any staff member and must be taken to reception upon receipt.

Inspect the item in its packaging, if there is any damage to the packaging, take detailed photos and raise this with a manager before acceptance.

Mark the delivery note as 'items received' and sign your name and date. If no delivery note has been received, complete a goods received form.

The Business Services Assistant has all the information available to allow them to categorise the item into one of three possibilities (other staff members can assist if required):

(1) Operational goods:
If goods are for Operations use, these are to be passed to the Storeman along with the delivery note, who will follow this process from section 2.

(2) Non-Operational goods:
If goods are not for the use of Operations, the goods and the delivery note are to remain with the receptionist who will follow this process from section 3.

(3) Personal items:
If the goods are items delivered to the office for personal use, they are to be handed to the recipient and the process ends here.
05.PR034 QR Code Process 1.1 Identify need for QR code
If a new part is to be made (such as a PCB or housing) it may require a QR code.

This will be decided within the planning process of a project which is an input to this process. Alternatively, the requirement can we identified by any staff member - in this case, this should be discussed with the project manager.

05.PR037 Meals for staff working late 1.1 Order food
Staff members working late can order online from any of the three options listed below. Log on details are provided and card details are pre-saved on each of these accounts. If any issues with card details are experienced, contact your line manager (even if out of hours). In the event that you cannot contact your line manager and no other manager is available, food can be expensed. Food can also be bought and expensed for example, from a supermarket, if a takeaway is not desired.

Spending should be kept to a reasonable amount, the definition of which is at managements' discretion.

The password and username for all accounts can be found on the Quality Assurance Share site Dashboard on the left-hand side.
  1.2 Get copies of receipts
Ensure a copy of the receipt is kept and either emailed to finance@metrongroup.co.uk or handed to the receptionist within 24 working hours of the food being ordered. Detail is also to be provided on the purchase (i.e how many people & purpose of staying late).

If food is being expensed, ensure a copy of the receipt is kept for attaching to the expenses form, as per process.
07.PR006 Non Conforming Goods 1.5 Update Non Conformance
Advise the person responsible for completing the non-conformance and the agreed corrective action.

Update the non-conformance on ERP.

The NC register will be used as an i/p to the Supply Chain Management process, to help monitor, control and evaluate suppliers.
07.PR012 Payroll Process 1.6 Recieving Payslips
Recieve payslips from accountants then disbute accordingly.
Should the employee be out of the office, place their payslip into an envelope and leave in their desk drawer, advising the employee via email that you have done so.
07.PR015 Invoicing and Credit Notes 3.1 Complete peer check
Print off the invoice or credit note and stamp with the approvals stamp. Another staff member (generally the person who requested the invoice, otherwise any staff member can complete the check) should carry out a peer review of the invoice or credit note along with the supporting documentation to check the following:

PO against issued quote and any approved variations
- Values are correct (check currency and VAT requirements)
- Line items are correctly named
- Delivery and registered address (including if invoice should be for the attention of an individual)
- If there are any special requirements i.e. invoicing and submission requirements
Timesheets
- Check number of days aligns with mobilisation in ERP.
- Check number of hours worked (if greater than 12 hours per day for offshore works, this needs to be added as extra on invoice)
- Mobilisation dates are correct
- Check it has been signed by offshore representative

Delivery Notes
- Date item sent
- Address being sent to (including if invoice should be for the attention of an individual)
- Correct items listed
- PO number has been entered correctly
- WO/PR number has been included (if applicable)
- Signed as accepted

Attendance Certificates/Course Register (only applicable for training courses)
- Attendance certificates should be included for all delegates who attended the course
- Register should be signed by each delegate every day that the course is running
VAT
- Whether VAT is required to be charged and for what line items is correct

ERP
- Check invoice totals match with the quote, PO and approved variations
- Check SOA tab for any special requirements listed

General Invoice
- Invoice to be checked that (check against PO):
- PO number is included - Delivery address is correct
- Registered address is correct
- Ensure quote number has been completed
- Correct date has been entered on to invoice (for the date invoice is being sent)
- Correct values and line items have been entered
- Check invoice is prepared as per client requirements
- Check spelling
- Check invoice has been named and saved correctly
- Once peer review completed and agreed, this is to be signed by the person completing the peer review.

If changes are required, confirm with the Project Planner & Controller and go back to 2.0.
If no changes are required, proceed to 4.0.
07.PR018 Credit Card Management 1.1 Recieve Credit Card Statement
I/P - Statements will arrive by post.

Review each statement and match against staff member receipts/invoices.

  1.3 Update Accounting System (SAGE)
Ensure all receipts/invoices are added to sage quoting credit card date as reference i.e '"cc02082017".
  1.6 File/Storage of Paperwork
File credit card statements in 'Credit Card Statements' folder in the accounts filing cabinet. Invoices/receipts to be attached and filed with statement.
07.PR022 Disburse Petty Cash 1.2 Complete Voucher
The person being reimbursed completes a Reimbursement Voucher. This voucher should contain the amount disbursed, the type of expense, the date and the person whom the petty cash was paid. If there is a receipt for which the person is being reimbursed, staple it to the voucher.Link to Reimbursement Voucher
  1.3 Disburse Cash
Count the cash being disbursed, and have the recipient count it as well to verify the amount being paid. The recipient of the cash should then sign the voucher. Store all completed vouchers in the petty cash box.
08.PR003 Sickness Absence 1.1 Notify Line Manager of Sickness
The employee should notify their line manager by telephone, before 9am on the first day of sickness. The employee should state the reason for their absence and expected duration. Alternative methods of communication (e.g. e-mail or text message) can be used if the employee is unable to use the telephone.
  1.2 Notify HR Manager of Sickness
If the employee is unable to contact their line manager, they should notify the HR Manager. Again, this should be by telephone, before 9am on the first day of sickness and the employee should state the reason for their absence and expected duration. 
  2.2 Self-Certification Sickness Form
Upon their return to work the Staff Member must complete a Self-Certification Sickness Absence Form which is to be signed by their Line Manager. Upon completion, the signed copy is to be scanned and submitted by email to the HR Manager. If absent period > 7 days this form must be accompanied by a signed doctor's certificate.
08.PR004 Requesting Leave 1.1 Need Identified
Empoyee has a requirement to request a period of authorised leave.
  1.2 Complete Form
A leave request, of any nature, must be submitted through the Open ERP and subsequently followed up via email to the appropriate Line Manager.

A user guide on how to submit a leave request is available in mGate.The link to Metron ERP is erp.metrongroup.co.uk
  1.4 Leave Approved
The employee has been granted leave for the date and time as per their request. Confirmation will be visable in the Open ERP.

The employee's holiday entitlement will be re calculated accordingly.

  1.5 Leave Denied
The employee is to continue their role as required, should they wish to submit a new request for leave please follow point 1.1

Confimation will be visable in ERPShould leave be refused an explanation is to be provided to the employee by their Line Manager by return email
08.PR005 Personal Development planning 1.1 Create development plan and complete section one
Download the development plan template and complete section one. Use as much space as required, extend tables etc.

Where possible, include both professional and personal goals. Metron will endeavor to support both where possible, around the needs of the business.



  1.2 Review section one with line manager
Organise a review meeting with your line manager to review section one of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting invite.

Review and discuss section one. Agree any changes as necessary.
  1.3 Complete section two of the development plan
After discussion with your line manager, complete section two of the development plan. Ensure to complete as much information as possible. Use as much space as required, extend tables etc.

Development can come in many forms, make sure to explore all possible options (e.g. books, training course, free online training resource, Metron training material, Metron database material, colleagues, self study, etc).

  1.4 Review section two with line manager
Organise a review meeting with your line manager to review section two of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting invite.

Review section two of your development plan with your line manager.

  1.5 Gain approval
Make any amendments, as agreed with line manager and take for approval. The front sheet should be completed and signed. 
  1.6 Implement
Implement the development plan. Organise a review meeting, as based on the agreed date of the development plan.



  2.1 Review development plan and update
Review section one of the development plan and update. Use as much space as required, extend tables etc.

Mark progress completed against section two.


  2.2 Review with line manager
Organise a review meeting with your line manager to review section one of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting.

Review the old revision and the new revision of the development plan with your line manager. Review and discuss amendments made to section one. Make any changes as necessary invite. 
  2.3 Update section two of development plan
Update section two of the development plan. Use as much space as required, extend tables etc. and add any new areas for development.

Development can come in many forms, make sure to explore all possible options (e.g. books, training course, free online training resource, Metron training material, Metron database material, colleagues, self study, etc).

  2.4 Review with line manager
Organise a review meeting with your line manager to review section two of your development plan. At least 24 hours' notice for the meeting must be given and a formal diary request sent. Attach the development plan completed so far to the meeting invite. 
  2.5 Gain approval
Make any amendments, as agreed with line manager and take for approval. The front sheet should be completed and signed. 
  2.6 Implement
Implement completion of the development plan. This will include review periods, which will have been agreed with your line manager, ensure formal meeting requests are sent for these.


08.PR008 Employee Appraisal 1.1 Set Appraisal Meeting
An email invite is sent out to the appraisee, line manager and appraiser setting the date that the appraisal meeting will take place.An appraisal should take place annually.
  1.3 Appraisee completes evaluation & planning of objectives/development
In line with the identified requirements of the Learning Management System and prior to appraisal the appraisee/staff member completes the first stage of the appraisal on the LMS individually.
  2.1 Agree evaluation & planning of objectives/development
At the appraisal meeting the staff member, line manager and appraiser combine and agree on evaluation of staff member's job and objectives and development for the upcoming year.Content driven by LMS system
  3.1 Complete review comments
The appraisee, line manager and appraiser record any final closing comments regarding the staff member's appraisal.This must be complete within 1 week of the appraisal meeting
  3.2 Distribute completed appraisal
The appraiser sends a copy of the completed appraisal to the appraisee, line manager and HR Admin.
08.PR010 Termination of Employment 1.1 Employment Terminated
Employee is leaving business, either as a result of notice being served by the Employee or the Employer.

Inform Business Systems Manager as changes may be required for access.
  1.3 Agree Notice Period to be Worked
Agree notice period to be worked with the Employee.

Inform Business System Manager of exit date.The employee may be put on gardening leave, or employment terminated with immediate effect depending on circumstances.

Any specific legal obligations should be advised to the employee. In particular they should be advised of any contractual restrictive covenants and/or confidentiality clauses they must abide by.
  1.4 Undertake Exit Interview
An exit interview should be performed with the employee if this is appropriate.

Record exit interview findings in personnel folder.The interview should ideally be performed in a neutral location in a non-confrontational manner.

All reasons for departure should be collected to ensure that improvements can be made to the business if appropriate.
  1.5 Complete End of Employment Checklist
Complete end of employment checklist
08.PR012 Identify Competency vs Roles 1.1 Identfiy From RACI
From the IMS click on the role of interest at the top of the RACI swim lane.
Identify the name of the individuals assigned to the specific role.

  1.2 Identify from Roles
From the IMS, select the roles link from the left menu.
Select the role of interest and identify the name of the individuals assigned to the specific role.

  1.3 Identify using IMS Search
Type the name or part of the name in to the search box on the left hand side menu of IMS.
Select ‘Search Roles’ from the drop down and press the search button.
Select the role of interest and identify the name of the individuals assigned to the specific role.

  2.1 Login to LMS
https://lms.metrongroup.co.uk
Note not all users will have access to all training records.

  2.2 Select the user
Select the user from the Users > Browse users menu
  2.3 Select the learning records
Select Record of Learning from the user summary
  3.1 Select Competency Tab
Select competency tab
  3.2 Identify competency
Identify competency from list or use the search function
  3.3 Identify competency status
Confirm competency status from the table
  4.1 Select individual learning plan
Select Learning Plan from the Plan column for the competency of interest
  4.2 Select competency tab
  4.3 Select competency name
Select competency from table to see competency detail
  4.4 Review supporting information
Review status, Linked Courses, Linked Evidence & Comments in summary view.

Click on links to view detailed evidence, courses etc

  5.1 Review Training & Competency Evidence
Link from “Select the learning records”
  5.2 View evidence records directly
Select Other Evidence tab
Select evidence and download if required to view

08.PR021 Time Writing Process 1.1 Log onto ERP
Log in to ERP to complete timesheet 
  1.2 Add time to completed tasks
After completing any assigned task, the time taken to complete this should be recorded within the task. Tasks can be viewed in the 'My Tasks' tab on the left-hand navigation on ERP.

Open the task and add the work summary, time spent and date work carried out. This can be done by clicking on each individual task, selecting 'Edit' at the top left-hand corner of the task and 'Add an item' in the Description tab in the task.

If a task does not exist for the work complete, speak to the Operations Coordinator and arrange for one to be added.


  1.3 Submit timesheet
Weekly timesheets can be viewed in ERP under 'Human Resources' tab across the top of the page and selecting 'My Current Timesheet' from the left-hand menu.

The timesheet must be a true reflection of hours worked. If weekends or evenings have been worked, ensure this is included.

Before submitting, carry out a check to make sure that all hours have been added. If not, add any missing time against the task completed. If a task is required, speak to the Operations Coordinator.

Timesheets for the previous week are required to be submitted by 12.00pm each Monday. Click 'Submit to Manager' at the top left-hand corner of the timesheet to submit for approval.

  1.4 Review and Approve Timesheet
Timesheets are reviewed and approved by manager. If rejected, manager is to notify staff member. Updates to be made by staff member before submitting again for approval. 
  2.1 Need identified to mobilise
Need is to be identified as part of a project
  2.2 Download timesheet template
Download the correct template for completing the timesheet offshore. If there is a specific timesheet for a client and/or platform make sure to use this.
09.PR002 Locking Up Process 1.1 If Last Person in the Office
-Turn off electrical equipment
- Close windows
-Close blinds
-Turn off lights
-Lock doors
  2.1 If Last Person in the Workshop
-Swtich off all electrical equipment
-Turn off lights
-Lock Workshop door
10.PR009 Information Systems Work Performance Monitoring 3.1 Distribute questionnaire for prioritised system to obtain feedback
  5.1 Obtain further feedback if required
  5.2 Review repetitive tasks
13.PR003 Storing External Documents 1.1 Identify the need to store a record
  2.1 Create External Document Register
Create a new External Document Register if one does not already exist for the project.1) Add Doc No.
2) Add Doc Title
3) Add received date (Year, Month)
4) In same column, add revision no. of each document
  2.2 Add Document to Register
Add the new document to the External Document Register.

If the document is already listed on the register but is a new revision add the relevant details.
  2.3 Store Record
Record is stored in the relevant project site on Share with a file name in the following format:
[Ref No.] - [Project No.] - [Issuing Company]

Folder structure for project sites can be found in the Document Control Standard
13.PR010 Raising a Non-Conformance 2.2 Review and Approve Analysis
All completed fields within the 13.TM012, as above, should be checked at the time of the review.
Remedial actions/agreements reached should be inputted into Review section of 13.TM012, Internal Investigation sign off and date to be completed

Refer to 13.TM012 Non-Compliance Report

  4.1 Complete Actions
Complete all actions identified in 13.DC023 relating to the NC

14.PR005 Reporting of Incidents 1.1 Report the Accident/Incident/Near Miss
If any first aid treatment is required as the result of an undesired event this should be administered immediately by a trained first aider and a member of management should be immediately informed.

Contact the QHSE Manager and report the Accident/Incident/Near Miss. This should be done as soon as possible after the event
  1.2 Complete the Accident Book
The Company accident book is to be completed irrespective of the severity or nature of any injury
  1.3 Document the Event
Complete the Accident/Incident/Near Miss Report Form.

This form is to be completed by the person involved in the event or their Line Manager and submitted to the QHSE Manager ASAP but within 24 hours of any accident/incident/near miss that meets the following criteria:
· All injuries inc first aid cases
· All accidents/incidents with potential for injury
· Property or product damage
· All near misses

When completing the form give as much information about the event as possible.
Provide a full description of the event in the appropriate field - how it happened and what caused it as well as detailing the subsequent actions taken immediately following the event.

Focus on What, where, when, who and actions taken - Include photographs/Sketches and witness statements that will aid any subsequent investigation
  1.4 Submit completed form
The completed report form is to be forwarded to the QHSE Manager within 24 hours of occurrence.

Occurrences falling under RIDDOR are to be reported by the QHSE Manager to the Health and Safety Executive by phone immediately
  1.5 Investigation
Submission of the Accident/Incident/Near Miss Report Form will be followed up with an investigation proportionate to the event by the QHSE Manager following 14.DC019 - Accident/Incident/Near Miss Reporting & Investigation Procedure

The purpose of any investigation is to establish the immediate cause, determine the contributory factors and decide and agree the corrective actions which are necessary to ensure that any reoccurrence of the event is not experienced. All investigations carried out by GTS Metron will be thorough and structured to avoid bias and will follow a systematic and structured approach. The steps to be followed are in line with Health and Safety Executive recommendations.
  1.6 Complete Report
The QHSE Manager will produce an accident/incident/near miss report detailing all findings such as identifying the sequence of events and conditions that led up to the event, the immediate cause, any underlying cause and any remedial actions required to prevent any reoccurrence.
  1.7 Communication
The completed accident/incident, near miss report will be communicated to all relevant parties

The report will also be made available to all personnel who have a direct Health and Safety responsibility and any external agencies that we have a legal responsibility to report to.
  1.8 Lessons Learnt
Any lessons learnt from accidents/incidents or near misses reported and investigated, especially if they have wider safety implications should be shared to all GTS Metron employees and all relevant sub-contractors as part of a lessons learnt program
14.PR011 Personal Protective Equipment Management 2.1 Review the Risks
Review the risks as part of the risk assessment process.

If possible, try to eliminate the need for PPE but if this cannot achieved, implement the use of PPE as a control method in line with the control hierarchy as outlined at the beginning of the process.

Please note: A COSHH assessment may need to be completed as part of the Risk Assessment p, where the need for PPE may be identified.

Section 3.0 provides a description of the anticipated PPE that will be identified with this risk assessment.
  3.1 Head Protection
Safety helmets protect against falling objects, flying objects and impact with fixed objects.

If during the RA process a hazard is identified that could cause head injury, head protection must be worn. Offshore installations require Safety Helmets to be worn at all on times on the rig floor.

Metron provide all offshore personnel with Safety Helmets that comply with BS EN 397:2012 and carry CE marking.
All helmets will be fitted with chin straps.
Chin straps must be worn under any circumstances where there is a risk of the helmet falling, or being blown off.
The helmet should be adjusted and fitted properly.

For offshore use: Safety Helmets must be fitted with ear defenders which comply with EN 352-3:2002 and carry CE marking.
  3.2 Eye Protection
Eye protection protects against chemical or metal splash, dust, projectiles, gas and vapour and radiation.

If during the RA process a hazard is identified that could cause eye injury, protection must be worn. Offshore installations require eye protection to be worn at all on times on the rig floor.

Metron provide all offshore personnel with safety spectacles and safety goggles that comply with BS EN 166:2002 and carry CE marking.
  3.3 Hearing Protection
Personnel exposed to noise level of 85dB or above - daily or weekly average - require hearing protection.

If during the RA process a hazard is identified that could cause damage to hearing, hearing protection must be worn. Offshore installations will require hearing protection in certain areas which will be clearly marked with signs.

Metron provide all offshore personnel with helmet mounted earmuffs that comply with BS EN 352-3:2002 and carry CE marking.

Offshore installations will provide disposable single use ear plugs which are usually made from foam.

All offshore personnel's hearing is tested as part of the offshore medical process. If required, health surveillance will be performed.
  3.4 Body Protection
Whole body protection protects against temperature extremes, adverse weather conditions, chemical or metal splash, spray from pressure leaks or spray guns, contaminated dust, impact or penetration, excessive wear or entanglement of clothing.

If during RA process, one or more of these hazards is identified then body protection must be worn.

Metron currently provide all offshore personnel with flame retardant overalls. These overalls comply to:
-EN 340:2003
-EN 1149-5:2008
-EN ISO 11611:2007:(Class 1-A1):50 washes
-EN ISO 11612:2008 (A1 B1 C1 D0 E3 F1):50 washes
-IEC 61482-2:2009 (Class 1)

Personnel working on or around machinery must wear close fitting overalls to prevent entanglement.

Contaminated or dirty overalls must be removed immediately and laundered.

Metron provide all offshore personnel with high visibility waterproof jacket that complies to EN471:2003 Class 3, EN343 Class 3:3 and GO/RT 3279.
  3.5 Hand and Arm Protection
Hand and arm protection protects against abrasion, temperature extremes, cuts and punctures, impact, chemicals, electric shock, radiation, vibration, biological agents and prolonged immersion in water.

Hand injuries are a high concern within the oil and gas industry.

If during RA process, one of these hazards is identified then hand and / or arm protection must be worn. Not one glove will provide protection against all hazards and therefore there are various types of gloves to give a specific type of protection.

Metron provide all offshore personnel with gloves to protect against mechanical risks that comply with BS EN 388:2003.

  3.6 Foot Protection
Foot protection protects against temperature extremes, adverse weather conditions, electrostatic build-up, slips, cuts and punctures, falling objects, heavy load, metal and chemical splashes.

If during RA process, one of these hazards is identified then foot protection must be worn.

Metron provide all offshore personnel with anti-static, lace up safety boots that comply with BS ISO 20346:2004.
  3.7 Respiratory Protection
Respiratory Protection is required in oxygen-deficient atmospheres, dusts, gases and vapours.

If during RA process or COSHH assessment, one of these hazards is identified and control measures cannot adequately reduce the exposure, then respiratory protection must be worn.

It is unlikely that Metron offshore personnel will ever be involved in operations that require respiratory protection and therefore no respiratory protection is issued as standard. However, this will be addressed as part of the task risk assessment process.

  3.8 North Sea PPE Minimum Requirements
All personnel working offshore in the North Sea are required to wear, as a minimum, the following:
-Long sleeve fire retardant overalls
-Safety Helmet (fitted with ear defenders + chin strap)
-Safety glasses
-Gloves
-Safety Boots

Additional PPE shall be worn where indicated by notices, instruction, COSHH assessment, Risk Assessment and good practice.

All PPE shall conform to the appropriate BS EN standards.
  4.1 Order PPE
Office & Support Services PA shall be responsible for purchasing required PPE as set out in 2.1 - 2.8. 
  5.1 Safe use of PPE
Personnel who shall use PPE will be made aware of why it is needed, when it is needed, how to inspect PPE, how to report any defects or faults and the limitations of the PPE.

Personnel shall be trained on how to use the PPE properly.

Line Management shall be involved in training process to ensure personnel are using equipment correctly.

Line management shall check at regular intervals that PPE is being used correctly. 
  6.1 Maintenance
In most cases, personnel issued with PPE shall be responsible for maintenance. Support may be required for specific PPE such as respirators.

If required, consult with the HSE Manager.

PPE shall be well looked after and properly stored when not in use.

PPE shall be kept clean and in good repair - follow the manufacturer's maintenance schedule (including recommended replacement periods and shelf lives).

Personnel shall inspect PPE daily or prior to each use for any defects.

If required, consult with the HSE Manager.

14.PR012 Waste management 1.1 Overall Responsibilities
Metron Oil & Gas Limited is a producer of waste and it has a Duty of Care which requires all staff that make use of our premises to comply with this procedure and any other associated policies.
  1.3 Waste Classification and Guidance
For new or unidentified waste streams, the physical and chemical characteristics need to be identified to enable appropriate and safe handling, storage, transport and disposal of the waste. Where the waste is from a new product, then a material safety data sheet (MSDS) shall be used to identify the physical and hazardous characteristics of the waste.
14.PR015 Contractor health and safety management 1.4 Inform staff
All departments affected by the contractor's work must be notified in reasonable time, so that any areas affected by the works can plan for the disruption to normal routines etc.

Inform the site & facilities management team, and our immediate neighbours of the works to be carried out so they are aware of external parties being on site. Copies of the risk assessments/method statements should also be forwarded to site & facilities representative (interested party).
  1.5 Re-assess
Any reasonable objections regarding the future disruption should be taken into consideration (i.e. works will affect training courses, projects etc.) and amendments to the scope/schedule should be implemented as appropriate.

If no objections are raised and there are no changes to the planned dates, then continue to 1.6

If the scope of work has not changed, go-to 1.5 but if the planned dates have changed then revert to 1.3.

If the scope of work has changed, revert to 1.1
14.PR017 Hand-arm vibration at work 2.2 Training & controlling risk
No hand tools can be used by any employees without sufficient training and a Risk Assessment being performed.

If in any doubt discuss the use with your Line Manager, HSE Manager or HSE representative.

  2.3 Ensure equipment is in good condition
This should be provided by the supplier of the equipment.

The equipment should be ready for use. Always check the condition of the equipment prior to use, especially any worn, frayed power cables, loose parts etc. If in any doubt - DO NOT USE. Consult with the HSE Manager before proceeding with any repairs.
  2.5 Reporting any symptoms
Irrespective of whether the use of the hand tools is under Health Surveillance, you should report any of the following symptoms to with your Line Manager of the HSE Manager.

Symptoms and effects of HAVS include:
-tingling and numbness in the fingers which can result in an inability to do fine work (for example, assembling small components) or everyday tasks (for example, fastening buttons);
-loss of strength in the hands which might affect the ability to do work safely;
-the fingers going white (blanching) and becoming red and painful on recovery, reducing ability to work in cold or damp conditions, eg outdoors.

Symptoms and effects of CTS can also occur and include:
-tingling, numbness, pain and weakness in the hand which can interfere with work and everyday tasks and might affect the ability to do work safely. Symptoms of both may come and go, but with continued exposure to vibration they may become prolonged or permanent and cause pain, distress and sleep disturbance. This can happen after only a few months of exposure, but in most cases it will happen over a few years.
14.PR018 Safe Use of Display Screen Equipment 1.1 Complete the checklist
Complete the Workstation Assessment form.

This will be part of the induction checklist.

You should attach a copy of the Building Layout marked up with where you are currently sat during the assessment.
  1.2 Record the findings
Completed forms should be stored in the Human Resourses Share site within the individual employee folder
  1.3 Execute the identified actions
Any issues highlighted as a result of the workstation equipment assessment should be dealt with accordingly. Any NC/IO should be raised in the ERP Management System.
14.PR021 Manual Handling 1.1 To be taken as part of a risk assessment

  1.2 Perform a risk assessment
Perform a risk assessment for manual handling
Manual handling should be avoided if at all possible.
Particular consideration should be given to at risk groups. Refer to HSE guidance for more information
  1.3 If you are assessing a single lift use the HSE MAC assessment tool
Complete assessment. This should form part of the risk assessment
  1.4 If you are assessing multiple variable lifts throughout a day use the HSE V-MAC tool
Complete assessment. This should form part of the risk assessmenthttp://www.hse.gov.uk/msd/mac/vmac/assets/vmac.xls
  1.5 Apply best lifting techniques - these should be listed on the risk assessment
Refer to Metron manual handling training & HSE guidance documents
  1.6 Review and approve assessment
  1.7 Store assessment with risk assessment
Store in project or facilities folder. This should form part of the risk assessment
  1.8 Re-assess if things change
Stop the task at any time if things change or if there are concerns
14.PR022 Noise at Work 1.1 Review the risks
Review the risks as part of the risk assessment process

Try to eliminate the risk
  1.2 Review and approve the risks
This should be undertaken as part of the standard risk assessment process
  1.3 Store assessment as part of risk assessment process
This should be stored in the project or facilities folder
14.PR024 Working at Height 1.1 Review the risks
Review the risks as part of the risk assessment process
Reference HSE working at height guidance
Try to eliminate the need for working at height
If this can't be done perform the assessment on the HSE WAIT site and record this as part of the risk assessmentRef
http://www.hse.gov.uk/pubns/indg401.pdf
http://www.hse.gov.uk/work-at-height/wait/wait-tool.htm
  1.2 Review and approve the risks
This should be undertaken as part of the standard risk assessment process
  1.3 Store assessment as part of risk assessment process
This should be stored in the project or facilities folder
14.PR026 Portable appliance testing 1.2 Existing Equipment (Visual)
The frequency and testing requirements will be determined within the QHSE Management Plan.

A visual inspection involves checks such as;

-check plug casings for damage
-check terminals and connections are secure
-check there is no bare wire
-check for signs of overheating - discoloration
-check for misuse/ingress of liquids or foreign matter
-check cable/cord grips

In necessary, more detailed further checks can be carried out, such as:

-removal of the plug cover
-check correct fuse rating
-check correct wiring
  1.3 Existing Equipment (Full Electrical combined test) - PAT
Once a visual inspection has been completed a full electrical combined test on the appliance can be carried out which can include the following:

-earth continuity test
-insulation resistance test
-functional check (earth leakage and load testing)

Electrical work must only be carried out by people who have the necessary knowledge, skill and experience needed to avoid danger to themselves and others.

Metron will usually carry out the works internally using approved equipment.
  1.4 Label equipment
Once the appliance or lead being tested has been checked for a variety of faults, it is then given a pass or fail sticker as appropriate.
14.PR029 Prevention of Alcohol and Drugs Misuse 1.1 Report any suspicion of alcohol or drug misuse to Line Manager
Any staff member should be encouraged to seek assistance from their Line Manager themselves in the first instance. If they do not, then you should bring the matter to the attention of your manager directly.
14.PR030 New and Expectant Mothers at Work 1.1 Inform Line Manager as soon as possible that you are pregnant providing details of: Expected week of childbirth and intended start date for maternity leave
To be completed before the end of the fifteenth week before the week that you expect to give birth (Qualifying Week), or as soon as reasonably practical afterwards.
The earliest date you can start maternity leave is 11 weeks before expected week of childbirth (unless child is born prematurely).

  1.2 Provide proof of Expected Week of Childbirth
Certificate to be provided from doctor or midwife (usually on MAT B1 form).

  1.3 Provide letter informing staff member of their Expected Return to Work Date
To be issued within 28 days of pregnancy notification.
  2.1 Identify any requirements to change working conditions or hours of work
  2.2 Identify suitable alternative work (if required and available)
Alternative work to be on terms that are similar or not substantially less favourable. If no suitable alternative work is identified, then staff member may be suspended on full pay.
  3.1 Report any pregnancy-related sickness absence
Periods of pregnancy related absence should be reported in the same manner as other sickness absences and will be paid in accordance with sickness policy 
  4.1 Discuss arrangements for covering work
To be carried out shortly before staff member begins maternity leave.
  4.2 Agree opportunities for remaining in contact during maternity leave
Only if staff member wishes to do so.
  4.3 Staff member begins maternity leave
Staff member may change their intended start date for maternity leave by informing company in writing no less than 28 days before the original intended start date.
  5.1 Discuss with staff member arrangements for return to work
This may take place in person or by telephone and may include:
a) Updates on changes to the business in their absence
b) Any training needs
c) Any changes to working arrangements

14.PR031 Early and Safe Return to Work 1.1 Schedule Return to Work interview with Staff Member

  1.2 Complete Return to Work interview with Staff Member
  1.3 Develop strategy for supporting Staff Member's safe return to work
This may consider:
a) Reduction in working hours that may be gradually increased over time
b) Reduction in workload and/or responsibilities
c) Taking medical or other specialist advice as required

  1.4 Agree strategy with Staff Member
  1.5 Staff Member returns to work
  1.6 Monitor Staff Member's progress
  1.7 Review return to work strategy
Review Staff Member's progress and adjust return to work strategy as required
14.PR032 Emergency Action 1.1 Emergency Contact Information
Emergency Contact information is displayed on our notice boards
  1.2 Fire
  1.3 Flood
  1.4 Spill Control
  1.5 Utility Supply Failure
14.PR035 COSHH Assessment 1.1 Ordering of new substances
When the task specific requirement for a substance is identified the CoSHH Inventory is to be checked to ascertain if a suitable substance is currently held that will serve requirements.

If no substance is currently held then the Team Lead/Line Manager or QHSE Manager is to be consulted and provided with all the relevant details including intended use of the proposed substance.

If the decision is taken to go ahead with an initial order the Team Lead, Line Manager or QHSE Manager will authorise the procurement of new CoSHH.
CoSHH is not to be ordered unless authorization is obtained from the Team Lead, Line Manager or QHSE Manager.
  2.1 Check for existing CoSHH Assessment
Check the CoSHH Register to ascertain whether an up to date CoSHH assessment already exists for the substance. If not, revert to section 1.2.

If a CoSHH assessment does exist check whether it refers to the latest Safety Data Sheet (SDS). If it does not progress to step 4.0.

If it does refer to the latest SDS liaise with the CoSHH assessor to confirm whether there have been any major changes to:
- The task/process
- Personnel carrying out the tasks - e.g. inexperienced workers, pregnant employees, employees with pre-existing conditions such as asthma, dermatitis etc.

If all the above has been satisfied, no further assessment of the substance and task is required.

If any of the above has not been satisfied, progress to step 4.0

Hard copies of all signed CoSHH Assessments and latest SDS’S are stored within the CoSHH Control Folder located next to the CoSHH cabinet CoSHH Assessments and SDS’s are stored electronically on Share.
  5.3 COSHH Assessment
If the CoSHH Assessment details that the task is safe to be carried out with current control measures, then the task can proceed.

If the CoSHH Assessment details that the task is safe to be carried out subject to actions listed. All actions are to be completed before the task can proceed.

If the CoSHH Assessment details that the task is unsafe. Advise the QHSE Manager immediately. Substance to be quarantined and task not to proceed until all problems have been rectified.

No work is carried out that is liable to expose employees to substances hazardous to health unless a suitable and sufficient assessment in writing of those risks has been carried out and that the steps needed to meet the requirements of the CoSHH Regulations are recorded.
  5.4 Review
The procedure and all associated documentation will be reviewed annually, unless changing circumstances require an earlier review.
14.PR037 Risk Assessment 1.1 SELECTING A STANDARD RISK ASSESSMENT
Standard risk assessments have been created for general onshore repetitive tasks.

Risk assessment clauses have been created for specific tasks which can be inserted into risk assessments.

Identify the activity to be undertaken and identify if a standard risk assessment has been created.

The revision of the risk assessment to be used is to be checked against the risk assessment index to ensure the most up to date version is used.

Any risk assessment received for approval that is not the correct revision will be rejected by the QHSE manager

If a standard risk assessment exists, then review to ensure it remains suitable and sufficient for the task to be undertaken.

If a pre-approved standard risk assessment is found suitable and sufficient after review for the task to be assessed, a copy is to be placed in the "project management" folder and made a tab on the relevant project channel within Teams.

If no changes are made to a standard risk assessment, then no approval is required as all standard risk assessments have been pre-approved by the QHSE manager.

Standard risk assessments are subject to a 3 monthly formal review however assessments remain under continual review and amendments to standard assessments will be made at any time if change is identified.

If any of the tasks identify the requirement to use any substances refer to the relevant CoSHH assessment.

If a CoSHH assessment is not available, please contact the QHSE manager.

Proceed to step 1.5
  1.2 IF STANDARD RISK ASSESSMENT REQUIRES AMENDMENT
If the standard risk assessment requires any amendment, then the assessment is to be downloaded from Share and the proposed changes made.

Check the clause register to identify if a clause exists which can be added to the standard risk assessment which covers the changes required.

If a clause exists, then add the relevant clause to the standard risk assessment and review to ensure the completed assessment remains suitable and sufficient for the task to be undertaken.

These proposed changes are to be and highlighted in yellow in order to aid the approval process.

The risk assessment is now to be sent for approval as detailed in 1.3 below

If a clause does not exist, then follow steps outlined in 1.4

  1.3 RISK ASSESSMENT APPROVAL
Once reviewed by the user the standard risk assessment with clauses added or changes made is ready for approval.

A copy is to be placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams.

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.
  1.4 IF NO RELEVANT CLAUSE EXISTS
If no suitable clause exists, then download and make the relevant changes to the standard risk assessment following the steps detailed within the risk. assessment procedure.

Highlight all changes made to the standard risk assessment in yellow in order to aid the approval process.

The user is to review the risk assessment to ensure it is suitable and sufficient for the task to be undertaken.

When ready for approval a copy is to be placed in the relevant projects "documents in progress" folder within the Teams project channel.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams.

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.This section should contain a link to 14.DC027 - Risk Assessment Procedure.
  1.5 RISK ASSESSMENT SIGN OFF BY USER
Before starting the task:

All personnel working on the project must sign onto the hard copy of the approved risk assessment to state they have understood the risks involved with the task and the control measures required.

Hard copy risk assessments are stored within a folder in the GTS Metron workshop.

For additional project risk assessments contact the relevant project manager.
  2.1 CONSTRUCT A RISK ASSESSMENT
All offshore risk assessments require approval for each mobilisation

When a risk assessment is required then the standard offshore risk assessment is to be amended to reflect the specific project requirements using the relevant clauses contained in the offshore clause register.

If no relevant clause exists, follow guidance in step 2.3

All relevant information is to be completed such as project number and mobilisation date in the assessment number section. Further detail can be found in 14.DC027 - Risk assessment procedure.

The revision of the risk assessment to be used is to be checked against the risk assessment index to ensure the most up to date version is used.

Any risk assessment received for approval that is not the correct revision will be rejected by the QHSE manager.

If any of the tasks identify the requirement to use any substances refer to the relevant CoSHH assessment.

If a CoSHH assessment is not available, please contact the QHSE manager.

  2.2 RISK ASSESSMENT APPROVAL
The user is to review the risk assessment to ensure it remains suitable and sufficient for the task to be undertaken

Once reviewed by the user and the risk assessment is ready for approval a copy is to be placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams

The QHSE manager will approve the risk assessment and once complete
will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.

If any changes are made during the approval process the risk assessment will be sent back to the user for agreement and acceptance of these changes

Proceed to 2.4
  2.3 IF NO RELEVANT CLAUSE EXISTS OR CHANGES TO THE STANDARD RISK ASSESSMENT ARE REQUIRED
If no suitable clause exists, then download and make the relevant changes to the standard risk assessment following the steps detailed within the risk. assessment procedure.

Highlight all changes made to the standard risk assessment in yellow in order to aid the approval process.

The user is to review the risk assessment to ensure it is suitable and sufficient for the task to be undertaken.

When ready for approval a copy is to be placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager is to be notified that a risk assessment is ready for approval by using an @mention within Teams

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.
If any changes are made during the approval process the risk assessment will be sent back to the user for agreement and acceptance of these changes.
  2.4 RISK ASSESSMENT SIGN OFF BY USER
Before starting the task:

The approved risk assessment, which will be a Tab on the relevant team's channel is to be electronically signed by the user to state they have understood the risks involved with the task and the control measures required.

All risk assessments will be checked for sign off by the user pre mobilisation.

  3.1 PROPOSED AMENDMENTS
Any identified changes to standard risk assessment or clauses or any new clauses which require adding to the clause register are to be sent to the QHSE manager using the risk@gtsmetron.com mailbox.

All changes will be reviewed and if approved added to the relevant standard risk assessment or clause.

All amendments to standard risk assessments will be made by the QHSE manager.

  4.1 IF A COMPLETELY NEW RISK ASSESSMENT IS REQUIRED
If no standard risk assessment exists, then a new risk assessment is to be constructed.

Complete the risk assessment using the risk assessment template in accordance with GTS Metron's risk assessment procedure.

The user is to review the risk assessment to ensure it remains suitable and sufficient for the task to be undertaken

Once reviewed by the user and the risk assessment is ready for approval a copy placed in the relevant projects "documents in progress" folder within Teams.

The QHSE manager will approve the risk assessment and once complete will move the approved risk assessment to the "project management" folder and make the document a tab within the relevant project channel.
If any changes are made during the approval process the risk assessment will be sent back to the user for agreement and acceptance of these changes
Before starting the task: The approved risk assessment, which will be a Tab on the relevant team's channel is to be electronically signed by the user to state they have understood the risks involved with the task and the control measures required.

If the risk assessment is not required for a specific project, and there is no channel set up on Teams then forward a copy via e mail to the QHSE manager who will review and approve.
14.PR039 Performing Safety Observations 1.3 Ask the individual(s) performing the work to describe the task being undertaken.
Use open questions (what, where, when, how, why) e.g. ask the individual to explain 'how they are safely performing their task', rather than 'are they performing their task safely?'.
Does the individual consider the process to be appropriate/safe and the best way of achieving completion of the task?

  1.4 Review the task risk assessment
Does the individual/work party's description of the task match your observation of the working condition and the task execution and is this reflected in the risk assessment?
Checklist:
1. Does the individual understand the applicable rules and procedures for the task?
2. Was the individual complying with these rules and procedures?
3. Can the individual explain the hazards and means of managing them?
4. Can the individual explain any particular risks, changes to the scope or local working conditions that may result in the hazards/risk changing?
5. Can the individual explain what should be done in such circumstances i.e. task should be stopped and risk should be reassessed?
6. Is the individual wearing the correct PPE and using the correct tools?
7. Does the individual recognise the importance of a tidy workplace and proper waste segregation?
8. Does the individual have a means of remaining vigilant or involve others to assist if the job requires particular focus when there may be an external risk that may affect him/her?
9. Did the individual fully engage in the toolbox talk? Has he/she read and signed the TRA?
10. Does the individual know what to do in an emergency situation i.e. Stop and reassess the job.
Consider things such as changing working conditions and their impact on safe execution of the task - is this considered in the risk assessment?

  1.5 Discuss concerns and applaud positive aspects of the task planning and execution.
If necessary, ensure the job is stopped while it is reassessed.
  1.6 Secure agreement on future action and correct HSE behaviours
Remember to thank the individual/work party for their involvement in the process.
  1.7 Complete information on helpdesk
Complete HSE request on helpdesk - ensure subject includes Metron Safety Observation System (Metron SOS).
Include all relevant information from the observation including:
1. Date and location of observation
2. Description of task
3. Individuals involved (including assessor)
4. Positive and/or negative observations
5. Engagement with work party
If necessary complete an NC/IO

14.PR040 Occupational Health Surveillance 1.1 Complete risk assessment
Complete risk assessment to identify hazards in the workplace, the severity, who is at risk and the measures to be taken to control the risk. This risk assessment will help determine the requirements for health surveillance and any further steps required.

Find out whether employee is at risk from:
-noise
-vibration
-respiratory disease
-skin disease or irritation
-eye irritation
-kidney or liver damage.

In order to answer these questions, the person conducting the risk assessment must understand the full work process and all of the risks employees are exposed to.

The main area's of concern are:
-solvents
-fumes
-dusts
-biological agents
-asbestos
-lead
-compressed air
-ionising radiations
-diving

Consider:
-removing the hazard altogether
-reducing risks by changing the way work is done or use other controls
-provide protective equipment.

Some forms of Health Surveillance are required by law. Other forms of Health Surveillance are undertaken as good practice.

Control measures may not always be reliable so health surveillance can help make sure that any ill health effects are detected as early as possible.
  2.1 Appoint a responsible person
To help setup an effective health surveillance system, a responsible person should be assigned. This person should be trained to make basic routine checks, such as skin inspections for first signs of redness. The responsible person could be a supervisor, employee representative or a first aider.

For more complicated assessments, such as medical fitness for specific jobs, lung function tests, hearing tests, etc. an Occupational Health Nurse or a Physician can perform the assessment and do various examinations. This will need to be arranged by the HR department.

The HR Department is responsible for Managing, monitoring and reviewing the Occupational health service, which includes this surveillance process.

Both the HSE Manager and a trained first aider can be called upon to help carry out basic routine checks.

Metron staff are not expected to diagnose the cause of the symptoms of an employees' ill-health.
  2.2 Involving Employees
When setting up heath surveillance arrangements, it is important to involve your employees at an early stage as they should understand their own duties and the purpose of health surveillance.

Identify all employees who are at risk as determined out in 1.1 and advise them of these risks. 
  2.3 Carry out self checks
As well as employers carrying out checks on employees, employees can also highlight whether they think they are also at risk when carrying out self-checks. If required, awareness training will be provided. If there are any concerns, speak to the person responsible person for health surveillance.

For more complicated assessments, an occupational nurse or doctor can ask about symptoms or carry out periodic examinations.
  2.4 Medical surveillance
Common examples of Health Surveillance:
-Display Screen Equipment Use: Vision Screening; Muscular Assessment; Work Station Assessment
-Drivers: Occupational Health Assessment
-Manual Handling work: Occupational Health Assessment or questionnaire
-Noise: Hearing test if exposure at levels of 80Db or above
-Vibration: Self reporting examination or questionnaire + Occupational Health examination if required
-Asbestos, lead, compressed air: Occupational Health Assessment
-Substances Hazardous to Health: Varies depending on substance. Self reporting; Occupational Health Assessment; Respiratory function tests; Skin surveillance; Blood test; Urine tests
-Ionising Radiations: Dosimetry; Personal monitoring
-Laser users: Eye examination
-Confined spaces - use of respirators: Occupational Health medical
-Pregnant workers: Occupational Health Assessment or questionnaire
-Night work: Occupational Health Assessment or questionnaire
-Young workers: Occupational health Assessment or questionnaire
  3.1 Involving an occupational health professional
The HR department will contact an occupational health professional if an employee(s) requires an examination.

All offshore personnel will undergo medicals, administered by Survivex. We will endeavour to use this supplier for any additional occupational health appointments, but another supplier may be used.

Make sure when meeting the Occupational Health professional that the requirements of them are discussed in terms of what services they will provide.

Employees are entitled to attend health surveillance appointments within paid working time and Metron will bear the cost. 
  3.2 Obtain results
Obtain results from the occupational health professional. From the outset of a health surveillance programme, it is helpful to agree with your provider how they will present the results to you, eg:
-will this be in a written or emailed report?
-how often will this be sent?
-will this convey only results or include an interpretation of their significance?
-will it include any action expected by you (the employer)
  3.3 Work place adjustment
After the health surveillance appointment - carry out any work place adjustments as recommended by the occupational health professional. You may need to adapt the workplace or even move affected staff to alternative duties.
  3.4 Action on health risks
Consider the following when implementing action on health risks as identified by the occupational health professional:
-What work has the employee been doing/for how long?
-Have all risks in the work activity been assessed?
-Have you chosen the most effective and reliable controls?
-Have you considered all routes of exposure?
-Is the employee trained, both for the job and in the use of any equipment used to control risk?
-Have you maintained/checked the control measures to make sure they stay effective?
-Is any necessary personal protective equipment (PPE), including protective clothing, provided and used correctly?
-Is any necessary respiratory protective equipment (RPE) provided and used correctly?
-Is RPE and PPE maintained?
-Could activities outside work have caused ill health?

You should consider all the above, in tandem with the results from the subsequent health surveillance, when implementing additional or improved control measures.
  4.1 Health Surveillance Records
Update health record after consultation with occupational health professional. A health record must be kept for all employees under health surveillance. These should include details about the employee and the health surveillance procedures relating to them.

These details should include:
-Surname
-Forname(s)
-Gender
-Date of birth
-Permanent address
-National Insurance number
-Date present employment started
-The date health surveillance checked were carried out and by whom
-The outcome of the test/check
-The decision made by the occupational health professional in terms of fitness for task and any restrictions required. This should be factual; and only relate to the employee's functional ability and fitness for specific work, with any advised restrictions.

Medical records compiled by an externally appointed doctor or nurse and may contain information obtained from the individual during the course of health surveillance. This information may include clinical notes, biological results and other information related to health issues not associated with work. This information is confidential and should not be disclosed without the consent of the individual.

Where any health information is written down, such as lung function test reports, records have to be kept for a minimum of 40 years. These are normally kept by the Occupational Health provider.

If no further action required.

If any follow up appointments are required go to 3.0.
15.PR003 Communication Meeting 1.1 Schedule Meeting
The meeting schedule and standard agenda is developed on an annual basis by the Managing Director and agreed at the annual management review meeting.

Additional meetings may be schedules to suit business needs.
  1.3 Conduct Meeting
Conduct Meeting in accordance with the agenda.

Record any points raised requiring further discussion, information or action as meeting minutes and distribute to all directors.
52.PR002 MOUK Inducting New Metron Personnel 1.1 Familiarisation with MOUK's Health & Safety and Environmental policies
  1.2 Familiarisation with MOUK's hazard reporting system
  1.3 Familiarisation with MOUK's accident reporting system
  1.4 Familiarisation with MOUK's Ethics/grievance policies and procedures
  1.5 Issuing guidance on MOUK confidentiality
  1.6 Access to MOUK IT system
Access to CMMS, electronic document storage system, IT systems, issue of passes for MOUK's sites and remote access to IT systems (key fobs etc.)
  1.7 Site familiarisation
  1.8 Specific logistics information, rules and responsibilities
56.PR005 CNR emergency response 1.1 Receive emergency call - within working hours
Call could be received in a variety of manners by any member of staff. Whoever receives the call and realizes this is an emergency requiring a response should immediately pass the call on to the Operations Manager.
If the Operations Manager is not available, the call should be passed to the Engineering Director.
If the Engineering Director is not available, the call should be passed to the Managing Director.
If the Managing Director is not available, the call should be passed to any remaining member of the management team.
Once call handed over, proceed to 2.1.